Apply Now and complete an official UMOS application to be considered at UMOS.org.

Resumes alone are not accepted.

Family Services Manager Essential Duties and Responsibilities:
1. In coordination with the Family Services Director provides support and assistance to the Policy Council and works with center level staff in the creation of parent committees.
2. Assist to develop and implement case management service delivery model approach to serving families.
3. Responsible in developing a training and technical assistance plan that includes all relevant areas of responsibilities as mandated in the Head Start Performance Standards.
4. Assist other program specialist / managers with the development / implementation of a “transition program plan” that facilitates the transfer of records, continuity of services for parents record transfer, services continuity, information sharing, etc. while ensuring that confidentiality of records is always maintained.
5. Coordinates all assigned work – related activities in an integrated program that includes family / community collaboration and is part of the regional management team that ensures total compliance with Head Start Performance Standards.
6. Assists Program Area Specialist / Managers in the development of a “systematic child / family file format” that ensures organization, easy access of information, retrieval, and proper documentation.
7. Implement timely data entry of services and assure complete and accurate reports, including but not limited to the Family Data Base System: family, health and transitional services monthly reports, PIR reports, community assessment data, and any other assignments to the Regional Office by the requested dates.
8. Implement and monitor an effective filing system that safeguards confidential information and supports the organization of children’s files which includes electronic data systems.
9. Assist Regional Management team and Program directors with the gathering / compiling and interpretation of relevant data that will be utilized for the completion of a community assessment and help in the development of program goals and objectives to meet these needs.
10. Assist the Family Services Director with the coordination of the Policy group functions in the “Self-Assessments Process”, interpretation and other activities to ensure compliance with the Head Start Performance Standards.
11. Assist with developing and implementation of a comprehensive Family Literacy Program that reaches parents.
12. Provides relevant training to center staff in the areas of responsibilities, including orientation in the respective area plan.
13. Implement a Volunteers meet Federal, State, and Local requirements.
14. Is responsible for the development and implementation of the Fatherhood Program that will allow for father friendly environment and create an increase in male involvement.
15. Develop, implement, and monitor a comprehensive Recruitment, Selection and Enrollment (ERSEA) plan that includes 10% mandated enrollment priorities to children with disabilities and provides training to staff and parents.
16. Implement and monitor the enrollment process of families that includes childcare and determine family’s eligibility status, enrollment priority status by utilizing selection enrollment criteria and for families enrolled implement a writing list while ensuring that eligibility is 100% accurate in accordance to funding source.
17. Responsible for monitoring the system that ensures 100% compliance with the mandated funded enrollment, including tracking the average daily attendance at each center, daily, weekly, monthly, and annually for the MHS Program.
18. Monitors recruitment and enrollment activities to ensure that funded enrollment benchmarks are met.
19. Develop and Implement tracking systems that captures child’s attendance and ensures center staff provides follow-ups on absences more than 3 days.
20. Attend meetings, seminars, and workshops as assigned.
21. Perform other duties as assigned.

Qualifications:
1. Bachelor’s Degree in Human Services, Social Work, Community Development or related field; Master’s degree preferred.
2. Must have at least 2 years’ experience working with families and / or communities, including demonstrated skills in case management functions and community development.
3. Must have basic computer skills.
4. This position requires t ravel both intrastate / interstate with some irregular work hours.
5. Communicate fluently in English / Spanish in oral and written communication.
Work Environment, Physical, and Sensory Demands:
The demands described here are representative of those that must be met by an employee to successfully perform the job functions. Reasonable accommodations will be considered to enable individuals with disabilities to perform the essential job functions.

Physical Demands:
1. Employee is frequently required to stand, walk, sit, bend.
2. Occasionally required to lift and /or move up to 20 lbs.
3. Occasionally required to drive.
4. Frequently exposed to moderate temperature generally encountered in a controlled temperature environment.
5. Noise level in this work is usually quiet to moderate.

Tools & Equipment Used:
1. Phones, computer system.
2. Fax machine, copy machine, laminator, computer, calculator.
3. Use first aid equipment, fire extinguisher etc., usage varies by position.

Additional Eligibility Requirements:
Employment with UMOS is contingent upon successful completion of a criminal background check prior to starting. All employees must complete a physical exam and TB test showing absence of Tuberculosis within 30 days of employment or sooner if required by state / local regulation.

Apply Now and complete an official UMOS application to be considered at UMOS.org.

Resumes alone are not accepted.

UMOS is an equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Experience

• 2 year(s): Experience working with families and / or communities

Education

• Bachelors or better in Social Work or related field

Skills

• Bilingual

• Case Management

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)