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Customer Service Representative
UNITED PRINTING Bismarck, ND
$38k-48k (estimate)
Full Time | Business Services 1 Week Ago
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UNITED PRINTING is Hiring a Customer Service Representative Near Bismarck, ND

About us:
Since 1965, our team has been working together to complete your printing project on time and exactly how you envision it. We love working hands-on with our customers and guiding them every step of the way. United Printing is also the largest commercial print & direct mail shop in the Bismarck area.

As a Customer Service Representative, you will be expected to assist sales reps with writing up customer tickets. Candidates must be reliable, and hard-working along with attention to detail. Sales experience are a plus.

Responsibilities include:

  • Excellent communication skills
  • Proficient in data entry and customer service
  • Back up sales rep when on vacation
  • Handle some walk-in customers
  • Strong analytical skills for outbound calling and problem-solving
  • Ability to handle phone calls with professionalism and courtesy
  • Knowledge of Microsoft Office applications

Benefits:
401K Matching
Paid time off = 2 weeks vacation & 5 sick days
Health Insurance
Dental Insurance
Vision Insurance

The starting wage offered will be based on your job skills and experience.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • Under 1 year

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$38k-48k (estimate)

POST DATE

06/15/2024

EXPIRATION DATE

06/19/2024

WEBSITE

unitedprintingnc.com

HEADQUARTERS

CHARLOTTE, NC

SIZE

50 - 100

FOUNDED

1996

CEO

BILL ROTH

REVENUE

$5M - $10M

INDUSTRY

Business Services

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About UNITED PRINTING

United Printing is located in Charlotte, North Carolina. A family-owned and operated business since 1996, United Printing provides a vast array of print technologies, design, web to print and fulfillment solutions to companies over the Southeast. Todays customers expect more faster. That is why we are constantly changing and updating our facility to provide the latest in production expertise. Our production facility is equipped with premium-quality production equipment: offset, digital, large/wide format, web to print and graphics design. Our in-house development team produces fully customize...d online storefronts. We welcome the opportunity to make you our next satisfied customer and discover the United Printing difference. More
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The job skills required for Customer Service Representative include Customer Service, Problem Solving, Communication Skills, Microsoft Office, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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