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United Refining Company
Warren, PA | Full Time
$63k-78k (estimate)
5 Days Ago
Retail Technology Engineering Support Specialist
$63k-78k (estimate)
Full Time | Energy 5 Days Ago
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United Refining Company is Hiring a Retail Technology Engineering Support Specialist Near Warren, PA

Company Conformance StatementsIn the performance of their respective tasks and duties, all employees are expected to conform to the following:
  • Perform quality work within deadlines with or without direct supervision.
  • Interact professionally with other employees, customers, and suppliers.
  • Work effectively as a team contributor on all assignments.
  • Work independently while understanding the necessity for communication and coordinating work efforts with other employees and organizations.
Position PurposeResponsible for configuring, installing, and maintaining all forms or retail technology. This includes but is not limited to PC’s, (virtual and physical), servers (virtual and physical), Teams conferencing equipment, POS equipment, switches, routers, access points, fuel controllers and printers. In addition, this position will provide support to anyone within the company who needs related technological assistance.
Duties/Responsibilities
  • Set up, configuration and troubleshooting of current Windows based computer systems and components.
  • Respond to support requests from various sources and take concise and effective remediation measures.
  • Work with third-party vendors and URC resources to ensure proper integration with the related company computer systems, networking, and security environments.
  • Perform routine preventative maintenance, updates and patching to avoid system outages, failures and breaches.
  • Train company employees on the effective use of technology.
  • Stay current with information technology systems through continued education, professional association, networking, and participating in new software and hardware evaluations.
  • Perform other duties as may be assigned by departmental management.
Required Skills/Abilities
  • Working knowledge of multiple technologies such as cloud computing, networking, active directory, IP telephony, O365 administration, intranet platforms, data security, etc.
  • Must have strong time management skills
  • Must work productively with minimal supervision both on site and remote.
  • Proficient communication abilities both written and verbal.
  • Proficient organizational and interpersonal skills.
  • Proficient analytical and critical thinking.
  • Outstanding Problem-solving
  • High level of attention to detail
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Applications and Equipment Used
  • Standard office computer hardware and software
  • Various cloud computing platforms
  • Various networking and security hardware and software
  • Retail POS Systems
Required Education And Experience
  • 4 years of previous experience with multiple technologies such as cloud computing, cloud security, networking, active directory, IP telephony, O365 administration, intranet platforms, data security, etc.
  • Experience with incident response testing and troubleshooting, as well as quality assurance procedures
Preferred Education And Experience
  • Associate’s or Bachelor’s degree in a relevant field or educational equivalent such as military experience or trade school
  • Relevant industry certifications
  • 8 years of information technology experience
Work Environment
  • Office
  • Lab
  • Retail Locations
Physical Requirements
  • Ability to sit for extended periods of time
  • Able to lift 25 pounds
  • Ability to climb ladders, stoop, and kneel
  • Frequent travel
About United Refining CompanyIt is the mission of United Refining Company to provide our customers with a stable supply of the highest quality petroleum products at competitive prices, ensure corporate profitability and growth, invest in the future of the company and community, while providing a safe and challenging working environment and encourage the personal development of our employees.United Refining Company is an independent refiner and marketer of petroleum products. We fuel cars, trucks, farm and construction equipment and heat homes and businesses in Pennsylvania and portions of New York and Ohio.United was founded in 1902 in the cradle of the world petroleum industry. From the start we have cherished a role of independence in an industry that has been dominated by the giants. For over 100 years we have remained a free and innovative force in the marketplace helping to bring the benefits of healthy competition to the people of our region.United owns and operates a modern, fully equipped refinery. While primary emphasis is placed upon maximizing yields of motor gasoline and distillate fuels, the refinery produces a full range of petroleum products. In addition to unleaded gasoline, our products include kerosene, diesel fuel, Number 2 home heating oil, industrial fuels, liquefied petroleum gas (LPG), propane and several grades of asphalts.Through the years, United has continued to grow by expanding and optimizing the refinery and by acquisition and the building of new locations in our retail gasoline and convenience store business. Today we have over 350 retail outlets in Pennsylvania, Ohio, and New York, which include service station/convenience stores, truck stops, restaurants and garages. The locations are branded Kwik Fill / Red Apple Food Marts and Country Fair.United Averages approximately 70,000 barrels per day of oil throughput at is facility. The refinery operates 24 hours per day, 7 days a week.United Refining Company employs over 4000 employees at our facilities. In addition to operating the retail system, United also has a trucking operation in Erie, Pennsylvania, terminal operations in Rochester, Tonawanda, Oswego, and West Seneca, New York as well as Dravosburg and Springdale, Pennsylvania. United owns an asphalt terminal in Cordova, Alabama and maintains an office in Calgary, Alberta, Canada.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Energy

SALARY

$63k-78k (estimate)

POST DATE

06/23/2024

EXPIRATION DATE

07/21/2024

WEBSITE

urc.com

HEADQUARTERS

WARREN, PA

SIZE

3,000 - 7,500

FOUNDED

1902

TYPE

Private

CEO

JOHN A CATSIMATIDIS

REVENUE

$1B - $3B

INDUSTRY

Energy

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About United Refining Company

United Refining Company operates as a refiner and marketer of petroleum products.

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