3 Technology Solutions Specialist #476 Jobs in Landover, MD
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Technology Solutions Specialist #476
$79k-98k (estimate)
Full Time
2 Days Ago
United States Senate Employment Office is Hiring a Technology Solutions Specialist #476 Near Landover, MD
Department: Support Operations Work Hours: 9:00am-6:00pm Pay Grade Range: $84248-$147434 Remote Work Status: Hybrid
FLSA Status: Exempt Posting Date Range: 7/1/2024-7/15/2024 This vacancy announcement closes at 7pm EST. Late applications will not be accepted. Job OverviewThe Sergeant at Arms, Printing Graphics and Direct Mail (PGDM) department is seeking a highly skilled and motivated Technology Solutions Specialist to join our team. This role will primarily focus on collaborating with the Technical Manager to provide technical support and assistance for internal applications. The successful candidate will also play a key role in the implementation and deployment of new technology solutions, ensuring seamless integration with existing systems. In addition, they will identify opportunities for process improvement, streamlining, and automation, and work towards their implementation. Troubleshooting and resolving technical issues related to applications and systems, as well as conducting regular system maintenance and updates to ensure optimal performance and security, will also be crucial responsibilities of this role. By joining our team, you will play a crucial role in supporting PGDM’s applications and systems and become an essential part of our support system. We value creativity, attention to detail, and innovation as they are integral to our success.
Key Accountabilities/Essential Job DutiesResearches, evaluates and tests new and emerging technology solutions including creating written evaluation reports to facilitate the process of adding new solutions to supported software and hardware lists for the IT Support Contract (ITSC). Solution categories include desktop and laptop computers including HP Inc and Apple products, displays, printers, scanners, and software. Creates and maintains operating system images and deployments in the modern management solutions supporting our Windows and macOS computers. Develops, evaluates, and tests deployment packages using device management solutions for software, operating system upgrades, patching, and system setting changes. Provides high-tier technical support to users, support vendors and other technical staff and prepares and maintains support documentation. Manages and maintains technology labs and IT demo center assets; procures and inventories new technology assets. Conducts compatibility evaluations of new software versions for applications supported by other CIO groups to ensure no adverse impact to the operating system or other applications. Other duties as assigned.
JOB SPECIFICATIONS Required EducationHigh School Diploma, GED or an equivalent combination of education and work experience.
Required Work Experience
Working Conditions
Benefits At-a-glanceThe SAA provides a highly competitive benefits package for all SAA staff. Our benefits extend beyond health care coverage to help provide employees with student loan reimbursement, professional development, transportation subsidy, TSP/retirement savings, access to our Employee Assistance Program, and more! For more information regarding SAA’s benefits, please visit https://sen.gov/OPPW .
ACCOMMODATIONS As an Equal Opportunity Employer, the SAA is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with SAA and need special assistance or an accommodation to complete the application process, please submit your request to employment@saa.senate.gov email with “Accommodation” in the subject line.
VOLUNTARY SELF-IDENTIFICATION FOR VETERANS' PREFERENCE If you are identifying as veterans' preference eligible under the VEOA, please use this link to complete your application for Veterans' Preference AFTER you apply for this position. The link will also be available on the "Thank You" page after you have submitted your job application.
Candidates only need to apply one time for veterans’ preference to be considered for all future veterans’ preference positions within the Senate Sergeant at Arms.
FLSA Status: Exempt Posting Date Range: 7/1/2024-7/15/2024 This vacancy announcement closes at 7pm EST. Late applications will not be accepted. Job OverviewThe Sergeant at Arms, Printing Graphics and Direct Mail (PGDM) department is seeking a highly skilled and motivated Technology Solutions Specialist to join our team. This role will primarily focus on collaborating with the Technical Manager to provide technical support and assistance for internal applications. The successful candidate will also play a key role in the implementation and deployment of new technology solutions, ensuring seamless integration with existing systems. In addition, they will identify opportunities for process improvement, streamlining, and automation, and work towards their implementation. Troubleshooting and resolving technical issues related to applications and systems, as well as conducting regular system maintenance and updates to ensure optimal performance and security, will also be crucial responsibilities of this role. By joining our team, you will play a crucial role in supporting PGDM’s applications and systems and become an essential part of our support system. We value creativity, attention to detail, and innovation as they are integral to our success.
Key Accountabilities/Essential Job DutiesResearches, evaluates and tests new and emerging technology solutions including creating written evaluation reports to facilitate the process of adding new solutions to supported software and hardware lists for the IT Support Contract (ITSC). Solution categories include desktop and laptop computers including HP Inc and Apple products, displays, printers, scanners, and software. Creates and maintains operating system images and deployments in the modern management solutions supporting our Windows and macOS computers. Develops, evaluates, and tests deployment packages using device management solutions for software, operating system upgrades, patching, and system setting changes. Provides high-tier technical support to users, support vendors and other technical staff and prepares and maintains support documentation. Manages and maintains technology labs and IT demo center assets; procures and inventories new technology assets. Conducts compatibility evaluations of new software versions for applications supported by other CIO groups to ensure no adverse impact to the operating system or other applications. Other duties as assigned.
JOB SPECIFICATIONS Required EducationHigh School Diploma, GED or an equivalent combination of education and work experience.
Required Work Experience
- 3-5 years of related experience.
- Have a full working knowledge and experience with the multiple versions of Windows OS servers and/or equivalent Windows Server Administration.
- Provide all levels of OS support for all servers and shall participate in the following activities at the direction of the SAA and PGDM to achieve the desired outcomes.
- Manage the applications that are on the servers and maintain server certificates.
- Transitioning of business applications from lower environments to Production.
- Support activities involve use of virtualization, management software products that provide management, administration, provisioning, and enables automation of Windows OS.
- Use of the supporting tools for this implementation are required for automated system monitoring as each application is brought on board in Dev, Test and then transitioned to the Production environment.
- Ability to design, develop, and document technical solutions, architecture diagrams, standard operating procedures and change requests.
- Experience deploying, upgrading, and maintaining business systems and applications.
- Experience developing and maintaining SQL and PowerShell scripts/processes.
- Operational knowledge of creating, renewing, and maintaining SSL/TLS certificates.
- Operational experience of database structures and operations, (MS-SQL).
- Operational experience with MS Server administration. Including service accounts, security groups, deployments and routing application / server updates, FTP, SFTP (vShell), etc.
Working Conditions
- Sedentary with extended periods of sitting and standing.
- This position requires that the applicant obtain and maintain a Secret U.S. Government security clearance.
- Applicants must be U.S. citizens in order for the SAA to submit your application for a security clearance.
- Be a U.S. citizen;
- Be lawfully admitted for permanent residence and seeking citizenship as outlined in 8 U.S.C.
- 1324b(a)(3)(B);
- Be (i) admitted as a refugee under 8 U.S.C.
- 1157 or granted asylum under 8 U.S.C.
- 1158 and (ii) have filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible; or
- Owe allegiance to the U.S. (i.e., qualify as a non-citizen U.S. national under federal law).
Benefits At-a-glanceThe SAA provides a highly competitive benefits package for all SAA staff. Our benefits extend beyond health care coverage to help provide employees with student loan reimbursement, professional development, transportation subsidy, TSP/retirement savings, access to our Employee Assistance Program, and more! For more information regarding SAA’s benefits, please visit https://sen.gov/OPPW .
ACCOMMODATIONS As an Equal Opportunity Employer, the SAA is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with SAA and need special assistance or an accommodation to complete the application process, please submit your request to employment@saa.senate.gov email with “Accommodation” in the subject line.
VOLUNTARY SELF-IDENTIFICATION FOR VETERANS' PREFERENCE If you are identifying as veterans' preference eligible under the VEOA, please use this link to complete your application for Veterans' Preference AFTER you apply for this position. The link will also be available on the "Thank You" page after you have submitted your job application.
Candidates only need to apply one time for veterans’ preference to be considered for all future veterans’ preference positions within the Senate Sergeant at Arms.
- All supporting documents must ONLY be provided within the Veterans’ Preference Application and within the stated deadline of the job announcement.
- Late applications for veterans’ preference will not be considered.
- Documentation to obtain veterans’ preference will not be considered if attached to the job application.
- If you need to revise or resubmit your Application for Veterans' Preference/documents, please withdraw your previous Application for Veterans' Preference and resubmit. If you require assistance, please email employment@saa.senate.gov .
- To view additional information regarding the VEOA, please click here .
Job Summary
JOB TYPE
Full Time
SALARY
$79k-98k (estimate)
POST DATE
07/03/2024
EXPIRATION DATE
07/31/2024
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