You haven't searched anything yet.
Overview of the Company
United Wheels Inc. (“UWI”) is an international, privately held business, with affiliated companies and operations in Asia, the Americas and around the world. UWI is a world leader in the design, manufacture and international distribution of bicycles, e-bikes, and rideable toys, manufacturing more than 6 million bicycles and e-Bikes each year. In additional to cycling, UWI is at the forefront of materials science through Allite Inc. and its affiliated companies, which utilizes its proprietary magnesium alloys across numerous industries (e.g., sporting goods, robotics, electronics, aerospace, etc.).
UWI owns and operates several bicycle-related subsidiaries. These subsidiaries include:
Huffy Corp. (https://www.huffybikes.com/), the iconic bicycling company based in Dayton, Ohio, with more than 125 years of bicycling history.
Buzz Bicycles (https//.buzzbicycles.com)
Batch Outdoors Inc. (https://www.batchbicycles.com/)
Niner Brands International Inc. (https://ninerbikes.com/)
VAAST Bicycles, (a division of Allite Inc.) (https://www.vaastbikes.com/)
Summary
Reporting to the CIO, the Director of IT Operations and Security is a pivotal role within our organization, responsible for overseeing and managing all aspects of IT operations, including service management, network and infrastructure, system administration, and cybersecurity. The role is a forward-looking technology leader who can develop an infrastructure and security strategy and drive through to execution and support to ensure the stability, integrity, and efficient operation of the technology environment that supports our core organizational functions. The Director of IT Operations and Security will lead a dynamic team of IT professionals, driving continuous improvement and operational excellence.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Strategy & Planning:
Lead IT operational planning, oversee security and operations-related projects and project portfolio, and work with stakeholders to define business and systems requirements for new technology implementations.
Ensure the efficient utilization of IT resources – including personnel and equipment – across the organization.
Develop and implement all functional policies and procedures, including those for network architecture, standards, purchasing, and service provision.
Security:
Create and maintain United Wheels’ security strategy and roadmap; security awareness training program; and security policies, standards, guidelines, and procedures.
Service Management:
Implement and manage ITIL-based service management practices, ensuring efficient delivery of IT services.
Oversee incident management processes to drive timely resolution of issues and identification of root causes to prevent future occurrences to ensure high levels of customer satisfaction.
Implement and manage change control processes to minimize disruptions and risks associated with changes to IT systems.
Network and System Administration:
Manage the design, implementation, and maintenance of the company's network infrastructure to ensure optimal network performance, reliability, and security.
Maintain effective backup, recovery, and disaster recovery strategies and plans to minimize downtime and data loss in the event of a disaster.
Direct the administration of the company's IT systems and servers to ensure systems are secure, optimized, and reliable.
Budget and Vendor Management:
Develop and manage the IT operations and security budget, including business case justification and cost/benefit analysis for IT spending and initiatives.
Approve purchase of equipment and supplies to meet operational requirements of the business.
Oversee vendor relationships and contract negotiations to ensure cost-effective procurement of IT services and products.
Competencies
Supervisory Responsibilities
Lead and manage a team of IT professionals responsible for various aspects of IT operations, security, and service management. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Education and Experience
Bachelor's degree in a technology related field of study; master’s degree or graduate level coursework preferred.
Minimum of 10 years of experience in IT operations (service management, network and infrastructure, system administration, and cybersecurity), with at least 5 years in a leadership role.
In-depth understanding of network architecture, infrastructure management, system administration and cybersecurity principles. Strong knowledge of ITIL and ITSM practices.
Experience in developing Business Continuity and Disaster Recovery plans.
Strong technical knowledge of PC operating systems and current network hardware, protocols, and standards.
In-depth knowledge of applicable data privacy practices and laws.
Strong understanding of project management principles.
Ability to conduct and direct research into IT issues and products as required.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Extensive experience working in a team-oriented, collaborative environment.
Exceptional customer service orientation.
Strong leadership skills.
Highly self-motivated and directed.
Language Skills
Strong interpersonal skills with the ability to interact with all levels of staff.
Ability to write reports, business correspondence, and procedure manuals.
Ability to communicate effectively by adapting approach, language, and style to a wide variety of audiences, including stakeholders that are both technical and non-technical.
Ability to effectively present information and respond to questions in business-friendly and user-friendly language.
Ability to read, analyze, and interpret common technical journals, financial reports, and legal documents.
Ability to grasp and communicate the big picture while remaining conversant with details.
Mathematical Skills
Ability to apply mathematical operations such as fractions, percentages, ratios, and proportions to practical situations. Ability to perform general mathematical calculations for the purpose of creating business cases, budgets, etc.
Reasoning Ability
Keen attention to detail. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills
Microsoft Office, knowledge of systems, software, and hardware, including application systems and operating systems.
Certificates, Licenses, Registrations
Relevant technical certifications such as ITIL, CISSP, CISM, or PMP are highly desirable.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This role is primarily based in an office environment, but may require occasional travel and the ability to work outside regular business hours as needed.
Full Time
$161k-202k (estimate)
07/03/2024
07/20/2024
AGCR EXTENSION COUNTER, DELHI
100 - 200
1973
SUNDEEP AGGARWAL
<$5M
Durable Manufacturing