Careers at Landmark, part of the Optum and UnitedHealth Group family of businesses. At Landmark, we work to deliver high quality, comprehensive care to chronically ill patients wherever they reside and whenever they need it. We focus on doing what’s right for the people we serve, even when it’s not easy. This is your opportunity to be part of a compassionate team that is setting out to change health care for complex, chronic patients. We’re looking for driven people like you because changing the status quo takes dedication. Here, we’ll invest in your personal and professional growth while giving you a unique opportunity to make a difference. Helping people feel their best is a rewarding part of doing your life’s best work.(sm)

The behavioral health care manager (BHCM) is a core member of the care team, including home based medical care (HbMC) provider and behavioral health consultant, as well as the larger interdisciplinary team (IDT). The BHCM is responsible for supporting and coordinating the behavioral and physical health care of patients on an assigned patient caseload with the HbMC provider and, when appropriate, community behavioral health providers. Behavioral health care management services will be provided in home or via telemedicine as determined by state regulations and/or market need. 

Primary Responsibilities:

• Support the behavioral and physical health of patients on an assigned patient caseload
• Closely coordinate care with the HbMC provider and, when appropriate, community behavioral health providers
• Screen and assess patients as well as provide patient education for common behavioral health and substance use disorders
• Administer evidence-based screening tools for depression, anxiety and substance use disorders and develop person-centered care plans to address those conditions
• Provide brief behavioral health interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other interventions as appropriate until linkage to a community provider
• Systematically track treatment response and monitor patients (in person or via telemedicine) for changes in clinical symptoms and treatment side effects or complications
• Support psychotropic medication management as prescribed by the longitudinal HbMC provider, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment
• Participate in regularly scheduled consultation sessions with the behavioral health consultant and communicate resulting treatment recommendations to the patient’s longitudinal HbMC provider
• Document all encounters with patients and community partners, as well as collaboration with the IDT in the EMR 
• Facilitate treatment plan changes for patients who are not improving as expected in consultation with the longitudinal HbMC provider and the behavioral health consultant 
• Provide tangible care management support and facilitate referrals for clinically indicated services outside of HbMC (e.g., ongoing behavioral health treatment, social services such as housing assistance, specialty care, substance use disorder treatment)
• Develop and complete a relapse prevention self-management plan with patients who have achieved their treatment goals

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Licensed Clinical Social Worker (LCSW) 
• Experience with screening for common behavioral health and/or substance use disorders
• Experience with assessment and treatment planning for common behavioral health and/or substance use disorders
• Working knowledge of diagnostic criteria of common behavioral health and/or substance use disorders
• Access to reliable transportation required; if you are driving a vehicle, you must comply with all the terms of the Optum Motor Vehicle Safety policy
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

Preferred Qualifications:

• Working knowledge of evidence-based treatments and brief behavioral health interventions for common behavioral health disorders, when appropriate (e.g., motivational interviewing, problem-solving treatment, behavioral activation)
• Basic knowledge of psychopharmacology for common behavioral health disorders that is within appropriate scope of practice
• Demonstrated ability to collaborate and communicate effectively in an interdisciplinary team setting
• Ability to effectively engage and deliver brief behavioral health interventions to patients in-person or via telemedicine

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.