2 Patient Services Representative - Aberdeen, WA Jobs in Aberdeen, WA
UnitedHealth Group is Hiring a Patient Services Representative - Aberdeen, WA Near Aberdeen, WA
Opportunities at Change Healthcare, part of the Optum family of businesses. We are transforming the health care system through innovative technology and analytics. Find opportunities to make a difference in a variety of career areas as we all play a role in accelerating health care transformation. Help us deliver cutting-edge solutions for patients, hospitals and insurance companies, resulting in healthier communities. Use your talents to improve the health outcomes of millions of people and discover the meaning behind: Caring. Connecting. Growing together.
As a Patient Services Representative, you will interview and advocate for patients and their families to obtain maximum benefit coverage in a hospital or healthcare setting.
This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:00am – 4:30pm PST. It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at Harbor Regional Health, 915 Anderson Dr, Aberdeen, WA 98520
We offer 4 weeks of paid training. The hours during training will be 8:00am – 4:30pm PST, Monday - Friday.
Primary Responsibilities:
- Interview patients in a hospital setting and work effectively with hospital personnel to assist patients with obtaining maximum benefit coverage
- Complete applications for state and federal programs
- Review medical records and take all necessary actions to expedite benefit approval
- Adhere to company and legal standards regarding Protected Health Information (PHI), Personal Identifiable Information (PII) and Personnel Transaction Identifier (PTI)
- Maintain ongoing communication with government agencies regarding the status of claims
- Provide updates and assistance to hospital personnel and other Optum staff as needed
- Maintain documentation of status of claims and client contract on Optum and/or hospital computer systems
- Determine when to use a Federal, State or Local program application based upon medical definition of disability as it relates to body systems and to functions of daily living, and information contained in medical records.
- Willing to work in a fast-paced hospital or healthcare environment
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma / GED or equivalent work experience
- Must be 18 years of age OR older
- 1 years of customer service within a hospital or healthcare environment
- Knowledge of medical terminology
- Experience with Microsoft Office products
- Ability to work onsite at Harbor Regional Health, 915 Anderson Dr, Aberdeen, WA 98520
- Ability to work Monday – Friday, 08:00AM - 04:30PM PST. It may be necessary, given the business need, to work occasional overtime or weekends.
Preferred Qualifications:
- Bilingual fluency in English and Spanish
- Knowledge of federal and state programs that will benefit coverage for clients
- Previous experience communicating with patients & staff with various educational & socio-economic backgrounds
Soft Skills:
- Excellent organizational skills
- Strong communication skills
Physical and Work Environment:
- General office demands
- Prolonged periods of standing and walking in hospital facilities
- Adherence to facility masking requirements at all times
Washington Residents Only: The hourly range for this is $16.00 - $28.27 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Job Summary
Full Time
Insurance
$62k-80k (estimate)
05/03/2024
07/29/2024
unitedhealthgroup.com
THREE BRIDGES, NJ
>50,000
1980
Insurance
Related Companies
About UnitedHealth Group
Our mission is to help people live healthier lives and to help make the health system work better for everyone. A Fortune 6 company, we're focused on helping people live healthier lives while making the health system work better for everyone. Here, we seek to empower people with the information, guidance and tools to make personal health choices. We work harder and we aim higher. We expect more from ourselves and each other. And, at the end of the day, were doing a lot of good for more than 142 million people worldwide. Our biggest point of differentiation is our people - and the collective ta...lent, energy, intelligence and drive our force of 305,000 individuals around the world bring to our mission every single day. So, how do we do it? With our every action, interaction and intention that demonstrates the five fundamental values that guide everything we do: Integrity Compassion Relationships Innovation Performance If you're looking for a place where your drive, compassion and passion can make a difference in the health and well-being of others, consider UnitedHealth Group. Click below to search careers or join our social communities: Search and apply for careers at: http://careers.unitedhealthgroup.com Like us on Facebook at: http://www.facebook.com/uhgcareers Follow us on Twitter at: http://www.twitter.com/uhgcareers Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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The job skills required for Patient Services Representative - Aberdeen, WA include Customer Service, Communication Skills, Microsoft Office, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative - Aberdeen, WA. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative - Aberdeen, WA. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Representative - Aberdeen, WA positions, which can be used as a reference in future career path planning. As a Patient Services Representative - Aberdeen, WA, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative - Aberdeen, WA. You can explore the career advancement for a Patient Services Representative - Aberdeen, WA below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Representative job description and responsibilities
The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat
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Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
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Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
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Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
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This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Representative jobs
Representatives must use quality customer service techniques to ensure patient needs are met.
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Some patient services representative roles require additional training.
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Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.
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Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
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Must exercise empathy and respect to provide excellent customer service for patients.
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Step 3: View the best colleges and universities for Patient Services Representative.
