The Physician Team Lead is a member of the clinic leadership team who provides leadership and direction to clinic providers in collaboration with their Associate Medical Director and dyad operations partners.The Physician Team Lead is responsible for driving MA growth, improving quality metrics, driving patient safety, support lean process improvements and standard work. The Physician Team Lead continues to have clinical responsibilities in addition to their administrative role. This position is allotted 4 hours Team Lead administrative time weekly.

Primary Responsibilities:

• Provides diagnosis, treatment, therapy, and management of patient’s according to current standards of care utilizing best evidence-based practices recommendation
• Works collaboratively with the patient to provide a Patient-Centered approach to care; adhering to the organization’s Patient Centered mission
• Drives organization specific initiatives including STAR, HEIDIS, and CAPHS/HOS, Affordability and ensures that the processes and procedures are in-line with the approved business model
• Ensures quality indicators are being met and continuously improved by participating in Quality Meetings. Outlines objectives for clinic team members to ensure quality indicators are defined and understood in order to be achieved
• Supervises clinician team members, including coordination of paid time off, CME time and expense approvals, OLCM license review, and clinician patient complaint management. Team leads will meet with direct report monthly. They will provide performance reviews quarterly with monthly touch points
• Partners with Operations leadership to ensure the success of the clinic team within the clinics.
• Ensures clinician team members are in compliance with Optum policies and procedures and serves as the liaison between People Team for policy interpretation
• Performs annual evaluations and participates in creating MAP and developmental goals for the clinician team members as well as participates in, company-led initiatives, leadership readiness and job expansion activities of assigned clinician team members
• Participates in various committees as assigned and disseminates information timely to all team members
• Assists in team member recruiting and retention efforts by identifying clinic needs and developing a succession plan for primary care
• Promotes patientsafety and partners with PAD team to ensure clinic compliance
• Utilizes evidence-based care processes to meet affordability goals
• Accountable for clinic customer satisfaction scores, reviews and action plans
• Develops and promotes organization’s culture in clinic team members
• Involvement in the Employee Community Council
• Optimize clinician productivity and performance
• Performs all other duties as assigned

Required Qualifications:

• Must have an active and unrestricted medical license in the State of Arizona or ability to obtain prior to employment
• Board certification or Board Eligible in Internal or Family Medicine
• Current and unrestricted DEA certificate
• BLS certification required within 30 days of hire
• Must be able to meet all pre-employment requirements
• Must be able to meet all health requirements at hire and periodically thereafter, as required by company policy/state regulations to verify that they/he/she is free from communicable disease and physically able to perform assigned duties

Experience:

• Minimum 2 years of experience in outpatient primary care medicine
• 1-2 years of management experience or have exhibited appropriate leadership potential
• Experience in medical utilization management, medical quality assurance, quality improvement techniques, risk management, and compliance

Skills/Abilities:

• Must have strong oral and written communication techniques and be professionally respected by peers; leadership ability, demonstrated competency in the primary care setting

Knowledge:

• Knowledge of primary care operations; knowledge of management practices, human relations, consensus building, and collaborative ability

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.