Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

We are seeking a Senior Business System Analyst to join our team.We need a solid business analyst with experience in healthcare.

The Business System Analyst will be responsible for understanding and interpreting business needs; assessing the business impact of those needs; capturing; analyzing, documenting requirements; and supporting the communication and delivery of requirements with relevant stakeholders.The Business System Analyst will work collaboratively with internal and external stakeholders to analyze and assess core business requirements, processes or procedures utilizing best business practices and current analysis techniques and methodologies.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities: 

• Work closely with end users/customers to understand and further develop requirements and translate requirements clearly into accurate technical requirements
• Serve as a key resource in decomposing and solutioning complex analytic requirements
• Maintain and update all requirements documents, ensuring adherence to business standards and best practices
• Lead cross-functional teams in the implementation of limited business system enhancements documenting requirements, establishing scope and objectives, and determining strategy for implementing systems that achieve business goals
• Attend and facilitate client meetings with the purpose of establishing client relationship and ensuring complete understanding of business needs
• Prepare and/or review deliverables and enforce the approval process of deliverables to ensure that quality assurance processes are strictly followed
• Facilitate requirements meetings, as needed
• Possess excellent communication and presentation skills with the ability to communicate complex technical concepts to business users in a clear and concise manner
• Collaborate with ETL developers, EDI technical analyst, Quality Assurance (QA) analysts, and Project Manager (PM) to ensure project requirements/requests for changes are understood and within standards
• Provide guidance to other team members regarding best/standard practices
• Provide guidance/assistance to team members where needed to help ensure issues are resolved by assigned due date. Escalate concerns with ability to meet due dates to PM
• Research issues and cases to determine root cause and provide impact analysis for ongoing issues, changes, and requests for new functionality
• Assists in providing resolutions for Incident Management through ServiceNow to meet Service Level Agreements

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

To be considered for this position, applicants need to meet the required qualifications listed in this posting. 

Required Qualifications: 

• 5 years of business and data analysis experience with Hospital Discharge data
• 5 years of experience working with technical leads, programmers, and developers to translate requirements into system documentation, schematics, and change management content
• 5 years of experience gathering technical/business requirements from the client/business and documenting
• 5 years of experience in analysis of business process and workflow and providing an evaluation, benchmark and/or process improvement recommendations
• 5 years of experience with good written, oral communication, presentation skills
• 5 years of advanced experience in MS Office (Word, Excel, PowerPoint, Visio, SharePoint) 
• 3 years of experience with EDI X12 transactions in the healthcare industry
• 3 years of experience of research issues and cases to determine root cause and provide impact analysis for ongoing issues, changes, and requests for new functionality
• 3 years of experience developing and writing Test Cases/QA
• 2 years of experience with EDI trading partner on-boarding, relationship management and document tracking
• 2 years of data analysis experience using informatica and basic/intermediate SQL querying
• Proven ability to effectively prioritize and execute tasks in a fast-paced environment and meet project deadlines
• Proven to be proactive problem solver and critical thinker with excellent planning, coordination, and organizational skills 
• Proven good interpersonal skills, highly motivated and self-directed

Preferred Qualifications:

• Experience in communicating analysis including trends and opportunities to clients and the business in writing and verbally
• Experience using Oracle and Informatica
• Experience with NY Medicaid/Health Exchange data
• Experience with NYS commercial payer data
• Experience with Optum Transaction Validation Manager
• Experience in MS Project
• Solid working knowledge of data quality and master data management concepts
• Solid working knowledge of change management and incident management procedures and best practices
• Solid understanding of relational databases and database structures
• Working knowledge of data warehouse data structure type to insure accurate navigation of data issues that surface
• Familiar with data warehouse concepts, designs & ETL processes
• State Medicaid Data Warehouse or Medicaid Management Information Systems
• Proven ability yo problem solve including multiple priorities and research conflicting and/or inaccurate data

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment