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At Unity Eye Centers, we are a locally owned, expert team at the forefront of the eye care profession. With compassion and respect, we positively impact every person we serve. We earn our reputation of excellence through the highest standards of integrity. We believe our patients deserve the very best.
WE BELIEVE OUR TEAM DESERVES THE VERY BEST! We actively focus on maintaining a positive environment while always striving to be the employer of choice. We are willing to train someone who is highly motivated, reliable, and has a great personality. We want to welcome you long-term into our team.
As a Patient Care Specialist, you will be the first point of contact for Unity Eye Centers. Our Patient Care Specialist's duties include offering administrative support across the organization. You will welcome patients who visit our office. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a PCS, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner while streamlining office operations. A Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.
Responsibilities
Skills
Competencies: Frequent Interaction with Others: Must demonstrate the ability to manage multiple interruptions on a continual basis, always maintaining friendly interactions with team members, patients, and guests of the practice.
Customer Orientation: The Front Desk Coordinator should be patient-focused and display a desire to work within the practice’s brand values to deliver exceptional customer service.
Team Player: Exhibits the ability to work well within the team environment, supporting all members of the team in delivering on the patient experience.
Brand Championship: As the first point of contact, the Front Desk Receptionist must consistently display behaviors that complement the practice.
Detail Orientation: Must have the ability to maintain a high level of detail orientation despite frequent interruptions. Accuracy and diligence with regard to patient records, scheduling, and file maintenance is required.
Pace of the Environment: Must be able to work at a fast pace. Effectively handling multiple tasks at one time, focusing on patient flow and experience.'
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Work Location:
Work Remotely
Job Type: Full-time
Benefits
Full Time
$32k-39k (estimate)
06/27/2024
07/14/2024
unityeyecenters.com
Norfolk, NE
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