107 Customer Service Manager (Contract, Temporary) Jobs in Edinburgh, IN
Unity Global is Hiring a Customer Service Manager (Contract, Temporary) Near Edinburgh, IN
Edinburgh City Centre, ScotlandJob Type: Full-time
About Us: Unity Global is a leading innovator in providing exceptional solutions and services to clients across diverse industries. Based in the vibrant heart of Edinburgh, we are committed to excellence, fostering growth, and delivering top-notch customer experiences. Our collaborative culture and dedication to employee development make Unity Global a great place to build your career.
Position Overview: We are looking for an experienced and dedicated Customer Service Manager to join our team in Edinburgh City Centre. The ideal candidate will be passionate about customer service, possess strong leadership skills, and have a proven track record of managing high-performing customer service teams. This role is crucial in ensuring our clients receive outstanding support and service.
Lead and manage the customer service team to deliver exceptional service to our clients.Develop and implement customer service policies, procedures, and standards.Handle escalated customer inquiries and complaints, providing effective resolutions.Train, mentor, and motivate team members to enhance their skills and performance.Prepare regular reports on customer service performance and feedback.
Strong understanding of customer service principles and practices.Proficiency in using customer service software and tools.
Competitive salary and benefits package.Comprehensive health insurance and pension plan.Opportunities for professional development and career growth.Regular team-building activities and social events.Prime location in Edinburgh City Centre with modern office facilities.
Job Summary
Temporary
$83k-108k (estimate)
07/04/2024
08/01/2024
linkinusa.com
Great Neck, NY
<25
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The job skills required for Customer Service Manager (Contract, Temporary) include Customer Service, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Manager (Contract, Temporary). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Manager (Contract, Temporary). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Manager (Contract, Temporary) positions, which can be used as a reference in future career path planning. As a Customer Service Manager (Contract, Temporary), it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Manager (Contract, Temporary). You can explore the career advancement for a Customer Service Manager (Contract, Temporary) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Manager job description and responsibilities
As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.
02/02/2022: San Antonio, TX
They develop and implement standards effective in sustaining the relationship between an organization and its clients.
02/12/2022: Monterey, CA
Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.
01/27/2022: Muskegon, MI
Customer service managers oversee teams of customer service representatives.
04/16/2022: Clarksville, TN
Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.
02/10/2022: Youngstown, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Manager jobs
They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.
02/11/2022: Austin, TX
Customer service managers generally need a bachelor’s degree.
04/15/2022: Manchester, NH
Although certifications are not essential for this position, many customer service managers pursue optional credentials.
03/15/2022: Huntsville, AL
They should know how to set customer service goals, use CRM tools and build teams.
03/13/2022: Kennewick, WA
Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.
04/16/2022: Detroit, MI
Step 3: View the best colleges and universities for Customer Service Manager.
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