4 Experience Specialist - OB/GYN - Fort Dodge Jobs in Fort Dodge, IA
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Experience Specialist - OB/GYN - Fort Dodge
$37k-46k (estimate)
Full Time | Social & Legal Services
8 Months Ago
UnityPoint Health is Hiring an Experience Specialist - OB/GYN - Fort Dodge Near Fort Dodge, IA
OverviewPatient Service Representative - Medical Office Front Desk
$1,500 Sign-On Bonus for External Candidates
Why UnityPoint Health?
https://dayinthelife.unitypoint.org/
Responsibilities
$1,500 Sign-On Bonus for External Candidates
Why UnityPoint Health?
- Commitment to our Team – We’ve been named a Top 150 Place to Work in Healthcare 2022 by Becker’s Healthcare for our commitment to our team members.
- Culture – At UnityPoint Health, you Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
- Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
- Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
- Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
- Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
https://dayinthelife.unitypoint.org/
Responsibilities
- Greet patients and visitors and provide courteous, caring and professional assistance to all individuals contacting the office.
- Answer their questions and provide non-medical information and/or direct to appropriate person or department.
- Answer telephone calls in a clear, calm and professional manner.
- Screen calls by urgency and route calls promptly, accurately, and professionally to appropriate party.
- Make, cancel and reschedule patient appointments maintaining appointment schedule according to office procedure.
- Gather, verify and enter demographic and insurance information on new and established patients necessary for completion of electronic health record and insurance claim processing at each patient visit.
- Collect payments, issue receipts and reconcile daily receivable activity to prepare for daily deposits.
- Work independently and responsible for timely completion of assigned functions.
- Maintain regular and consistent attendance at work.
- Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office.
- High School or Vocational School graduate.
- Mandatory Reporter certification, or obtained within 90 days of employment.
- Ability to demonstrate strong customer service skills.
- Ability to effectively enter information into a variety of computer programs.
- Ability to understand and apply guidelines, policies and procedures.
- Ability to interact effectively with physicians, health care team members, individuals and members of their support systems.
- Ability to communicate effectively with people of diverse professional, educational and lifestyle backgrounds.
- Ability to work as a team member.
- Previous medical office experience preferred.
- Previous experience with an electronic health record or medical office software preferred.
- Previous experience coding diagnoses and procedures with ICD-9-CM and CPT preferred.
- Knowledge of medical terminology, anatomy, and physiology preferred.
- Strong interpersonal skills.
- Strong computer skills.
- Strong verbal and written communication skills.
- Area of Interest: Patient Services;
- FTE/Hours per pay period: 1.0;
- Department: OB/GYN- Kenyon Road;
- Shift: 40/week;
- Job ID: 150542;
Job Summary
JOB TYPE
Full Time
INDUSTRY
Social & Legal Services
SALARY
$37k-46k (estimate)
POST DATE
10/19/2023
EXPIRATION DATE
07/17/2024
WEBSITE
unitypoint.org
HEADQUARTERS
ROCK ISLAND, IL
SIZE
15,000 - 50,000
FOUNDED
1995
REVENUE
$1B - $3B
INDUSTRY
Social & Legal Services
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