4 Member Service Specialist - Remote Jobs in LOS ANGELES, CA
University Credit Union is Hiring a Remote Member Service Specialist - Remote
Job Details
Description
The Member Service Specialist - Remote position delivers on University Credit Unions CHAMPION Values to engage in behaviors that create member and team member loyalty. This individual will provide service by accurately completing transactions and providing account information to members. Follows cash/transaction guidelines to safeguard credit union and member assets.
Essential Job Functions:
- Delivers face-to-face/phone/digital channel service to members requesting account assistance.
- Provides consultative services to members regarding credit union products and services or refers members to the appropriate team member to assess the member's needs, address their concerns and gain agreement.
- Processes member transactions efficiently and accurately with personal care. Contributes to the departmental goals by processing member requests with sense of urgency.
- Performs other related duties as assigned or requested.
Qualifications
Requirements:
- Must be a team player and collaborate with others.
- All team members must adhere to regulatory, compliance, and organizational guidelines.
- The expectation of this role is to graduate into the Member Wellness Coach position within 6 months of employment.
The minimum expectation for graduation includes mastering basic roles in the following areas: account servicing, products and services, and demonstrating member advocacy.
- Education: Minimum High School Diploma or G.E.D. required.
- Experience: Minimum 0 to 1 year of related experience required
University Credit Union is an Equal Opportunity Employer
Job Summary
Other
Banking
$42k-53k (estimate)
06/27/2024
08/26/2024
ucreditu.com
SALT LAKE CITY, UT
100 - 200
1956
PHIL JANOVAK
$50M - $200M
Banking
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About University Credit Union
University Credit Union was established in 1956 on the campus of the University of Utah in Salt Lake City. The Credit Union provides low rate loans, deposit products & a wide variety of member services. It has 16 branches in Salt Lake & Davis Counties, including 4 on the U of U campus. It's Better Here University Federal Credit Union is a values-based, full-service financial cooperative serving the needs of close to 100,000 member-owners and their communities in Salt Lake and Davis Counties. Our History Originally established to serve the employees of the University of Utah, the Credit Union l...ater added alumni and students to its field of membership. In 2004, UFCU expanded to serve anyone who lives, works, goes to school, worships, or volunteers in Salt Lake County, and relatives of those who qualify. Today, UFCU serves close to 100,000 members. University Credit Union was started by a small group of professors at the University of Utah in July 1956. Founding member Dr. Roland Stucki, Chairman of the Finance Department, said, "No single person can take credit for organizing and developing the successful University Credit Union. It was a team effort where different individuals made substantial but different contribution to its success." Dr. Stucki and eleven others signed the original charter. Not a member of University Credit Union yet? Here are some reasons to join: Member-owned - Were owned by our members, so our only purpose is to serve you Local to Utah - We care about, serve in, and invest in our local community Loyal to You - The decisions we make are to serve you, our members, not a for-profit board
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The following is the career advancement route for Member Service Specialist - Remote positions, which can be used as a reference in future career path planning. As a Member Service Specialist - Remote, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Specialist - Remote. You can explore the career advancement for a Member Service Specialist - Remote below and select your interested title to get hiring information.
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