The University of Notre Dame (ND.jobs) is accepting applications for a IT Analyst.
Applications will be accepted until 3/13/2023.
Recognized for 10 years, the University of Notre Dame ranks 12th among large organizations in Foundry's Computerworld 2023 Best Places to Work in IT. And the Hesburgh Libraries has been a technology leader on campus during that time. We strive to create an environment that is positive and welcoming, and our vision is to be a collaborative, diverse, and inclusive community.
In addition, the Hesburgh Libraries offers IT practitioners the opportunity to work with cutting edge technology and utilize the latest in industry standards. Our goal is to provide excellent service, both behind the scenes in the way we implement technical solutions, as well as in the context of our interactions with the students and faculty of Notre Dame. Our work, within the context of the library's strategic framework, contributes directly to the success of students and faculty in teaching, learning, and research.
The IT Systems Analyst is responsible for assessing technology needs and designing and implementing technology solutions in support of the Hesburgh Libraries' staff, faculty, and end users. This position will work with various departments and individuals, collaborating on projects and advising on technology solutions that support the Hesburgh Libraries' strategic goals and initiatives. The role involves managing IT projects such as system and technology deployment and upgrades, performing quality assurance testing, developing documentation and training materials, and collaborating with team members on user administration, security, and networking. They will also work with library staff and end-users to identify new technology needs, procure and implement technology, and provide some end-user support for events and executive leadership.
Responsibilities Include:

• Designs and implements technology solutions for library needs in collaboration with campus partners and vendors, utilizing standard project management practices and providing regular management updates
• Plan and manage project tasks, update documentation, and work with quality assurance and usability professionals
• Performs installation, configuration, maintenance, troubleshooting, and upgrades to a wide range of software applications (please see minimum qualifications)
• Provide on-site technology support to staff, faculty, and students for classrooms, labs, and special events
• Continuously researches and experiments with emerging technologies

Minimum Qualifications:

• Associates degree or up to 3 years of college or technical school in a technology-related field or combination of IT training and demonstrated IT experience
• Experience building, deploying, and managing computer operating systems
• Experience managing endpoint computing using Active Directory, MECM, Casper, or similar systems
• Experience with various IT and consumer electronics, mobile devices, and media equipment
• Strong knowledge of Windows and MacOS
• Knowledge of networking hardware and software, network protocols, and network management
• Strong customer service skills, with experience in user training or technical support
• Ability to handle interpersonal communication with tact, courtesy, discretion, and patience
• Exceptional organizational, analytical, problems solving, project management, and methodology skills
• Ability to work independently without close supervision
• Ability to document processes and procedures using available tools
• Strong verbal and written skills

Preferred Qualifications:

• 1 - 2 years experience with the technologies listed above
• Knowledge of audio and video equipment
• Knowledge of business analytics

ABOUT NOTRE DAME:
The University of Notre Dame, founded in 1842 by Rev. Edward F. Sorin, C.S.C., of the Congregation of Holy Cross, is an independent, national Catholic university located in Notre Dame, Ind. For the fifth consecutive year, the University of Notre Dame has received Honor Roll distinctions as one of the top 10 higher education workplaces in the country in the Chronicle of Higher Education's annual "Great Colleges to Work For" survey...and we are proud of it!
This appointment is contingent upon the successful completion of a background check. Applicants will be asked to identify all felony convictions and/or pending felony charges. Felony convictions do not automatically bar an individual from employment. Each case will be examined separately to determine the appropriateness of employment in the particular position. Failure to be forthcoming or dishonesty with respect to felony disclosures can result in the disqualification of a candidate. The full procedure can be viewed at https://facultyhandbook.nd.edu/?id=link-73597.
Equal Opportunity Employment StatementThe University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from female and minority candidates and those candidates attracted to a university with a Catholic identity. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).
APPLICATION PROCESS:
Please apply online at http://ND.jobs to Job # S23750. For additional information about working at the University of Notre Dame and various benefits available to employees, please visit http://hr.nd.edu/why-nd. The University of Notre Dame supports the needs of dual career couples and has a Dual Career Assistance Program in place to assist relocating spouses and significant others with their job search.
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