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Closing Date : 07 / 12 / 2024
07 / 12 / 2024
Type of Position :
Clinical Staff - Kids First / Headstart
Job Type : Regular
Regular
Work Shift :
Day Shift (United States of America)
Sponsorship Available :
Institution Name :
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.
We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only) :
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.
To apply for the position, please click the Apply link / button.
The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity).
Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.
S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
At UAMS we value Diversity, Equity and Inclusion.
Department :
ICE NUSL Clinic Access Staff OP C
Department's Website :
Summary of Job Duties :
A Patient Relations Representative serves as a liaison between patients and healthcare providers, ensuring that patients receive quality care and have a positive experience throughout their treatment.
Their primary responsibilities include addressing patient inquiries, concerns, and complaints in a prompt and empathetic manner.
Qualifications :
Minimum Qualifications :
Bachelor’s degree in management, healthcare, or a related field and three (3) years of experience in healthcare revenue cycle-related functions.
OR High School diploma / GED plus seven (7) years experience in healthcare revenue cycle.
Must be able to perform basic operations on a computer within the Windows operating system, able to follow oral and written instructions and communicate with others effectively, have strong problem-solving skills, critical thinking skills, and the ability to multi-task, and must have excellent customer relations skills and must possess the required level of skills and abilities to read, write, speak and apply mathematical concepts and sound reasoning to successfully perform the essential duties and responsibilities of this job, and must successfully complete all UAMS pre-employment testing such as typing, data entry or keyboard testing.
Additional Information :
Additional Information :
utilizes campus resources appropriately always mindful of ways to decrease costs and increase reimbursements; submits written ideas and or problems to manager outlining possible changes or potential barriers to work flow processes.
adheres to and enforces code of conduct, campus, hospital and department policies and procedures.
Instruct the UAMS employee patient on insurance benefits, patient responsibility and billing office practices; assist in resolution of perceived billing issues.
Address special needs or circumstances of individuals and facilitate immediate resolution.
Salary Information :
Commensurate with education and experience
Required Documents to Apply :
Resume
Optional Documents :
Special Instructions to Applicants :
Recruitment Contact Information :
Please contactfor any recruiting related questions.
Pre-employment Screening Requirements :
Criminal Background Check
This position is subject to pre-employment screening (criminal background, drug testing, and / or education verification).
A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.
The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity :
Feeling, Grasping, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Standing, Talking, Walking
Frequent Physical Activity :
Pulling, Pushing, Reaching, Stooping
Occasional Physical Activity :
Crouching
Benefits Eligible :
Last updated : 2024-06-20
Full Time
$37k-50k (estimate)
05/01/2023
09/11/2024
ahecne.uams.edu
Little Rock, AR
<25
The job skills required for Patient representative include Customer Service, Scheduling, Billing, Patient Care, Confidentiality, HIPAA, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient representative positions, which can be used as a reference in future career path planning. As a Patient representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient representative. You can explore the career advancement for a Patient representative below and select your interested title to get hiring information.