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Closing Date
06/23/2024
Type of Position
Job Type
Regular
Work Shift
Day Shift (United States of America)
Sponsorship Available
No
Institution Name
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
At UAMS we value Diversity, Equity and Inclusion.
For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.
Department
ICE | CORE PA Float
Department's WebsiteSummary of Job Duties
The OP Patient Representative facilitates comprehensive patient data collection, timely and accurate billing, and prompt collections of payment for services rendered facilitating scheduling coordination and conflicts. This position is responsible for completing benefit verification and prior authorizations for services. The patient representative is expected to demonstrate competency in the job elements of all the levels of the Access Coordinator positions.
QualificationsMinimum Qualifications

• High School Diploma/GED with four (4) years of experience in business office administration, customer service, patient registration, billing, insurance, or scheduling

OR

• Associate's Degree with two (2) years of experience in business office administration, customer service, patient registration, billing, insurance, or scheduling

OR

• Bachelor's Degree.
• Must have excellent organizational and interpersonal skills in order to successfully interact with individuals of diverse backgrounds.
• Well-developed decision-making skills are required.
• Must maintain confidentiality and HIPAA compliance.
• Highly motivated and self-directed individual to establish plans of action.
• Highly proficient in computer and keyboard skills.
• Knowledge of medical terminology required

Preferred Qualifications

• Experience working with EPIC system.
• Experience working in a healthcare environment.

Additional Information
Requirements

• Conducts authorizations and pre-certifications, tracks pre-authorizations, and maintains referrals
• Enters benefit and authorization information into EPIC
• Peer to Peer submissions & works closely with clinical counterparts to collect requested information
• Conducts insurance verification and benefits explanation by running eligibility on patients

Salary Information
$34,985.60
Required Documents to Apply
List of three Professional References (name, email, business title), Proof of Veteran Status, Resume
Optional Documents
Special Instructions to Applicants
Recruitment Contact Information
Please contact askrecruitment@uams.edu for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Pre-employment Screening RequirementsThis position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity
Frequent Physical Activity
Occasional Physical Activity
Benefits Eligible
Yes