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University of Arkansas
Little Rock, AR | Full Time
$70k-87k (estimate)
3 Days Ago
University of Arkansas
Little Rock, AR | Full Time
$70k-87k (estimate)
3 Days Ago
UAMS - University of Arkansas for Medical Sciences
Little Rock, AR | Full Time
$70k-87k (estimate)
5 Days Ago
Classroom Tech Support Associate
University of Arkansas Little Rock, AR
$70k-87k (estimate)
Full Time | Colleges & Universities 3 Days Ago
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University of Arkansas is Hiring a Classroom Tech Support Associate Near Little Rock, AR

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via
MyApps.Microsoft.com
, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
Closing Date:
07/11/2024
Type of Position:
Professional Staff - Project/Program Administration
Job Type:
Regular
Work Shift:
Sponsorship Available:
No
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.
The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
At UAMS we value Diversity, Equity and Inclusion.
For general application assistance or if you have questions about a job posting, please contact Human Resources at
askrecruitment@uams.edu
.
Department:
IT | Classroom Technology
Department's Website:
Summary of Job Duties:
Under direct supervision, provides accurate and timely solutions to faculty classroom technology setup and problem resolution: audiovisual equipment, computer and software. Performs restorative and maintenance actions either remotely or in the classroom to resolve problems, using basic troubleshooting and technical skills. Reports immediately to Senior or Lead team member in situations where standard procedures have failed in isolating or fixing problem equipment, software installations, or configuration changes. After hours and weekend on-call duty every 10 weeks.
Qualifications:
Minimum Qualifications:
  • Bachelor Degree in Information Technology, Education, Engineering or related field of study -OR- Associate Degree in Information Technology, Education, Engineering or related field of study with 2 yrs. of combined experience in IT Technical Support or Classroom Technology or audio visual system installation -OR- High School Diploma/GED 4 yrs. of combined experience in IT Technical Support or Classroom Technology or audio visual system installation.
  • Work may require working on ladders, installing equipment and wiring on and above ceiling.
  • Must be able focus projectors on screens and set audio levels in large rooms.
  • Some work is in confined space. Installation work may require extensive bending, squatting and lying down.
  • Required to be on-call and to respond immediately to trouble calls outside of general work hours. Work occasionally may require in excess of eight hours per day.
  • Workload pressure will regularly subject incumbent to moderate to high job-related stress.
Preferred Qualifications:
  • Customer Service Experience
  • Certified Technology Specialist (CTS)
Additional Information:
Salary Information:
Commensurate with education and experience
Required Documents to Apply:
Resume
Optional Documents:
Proof of Veteran Status
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact
askrecruitment@uams.edu
for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site
UASYS
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
Annual TB Screening, Criminal Background Check
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
N/A
Frequent Physical Activity:
Hearing, Sitting, Standing, Talking, Walking
Occasional Physical Activity:
Crawling, Crouching, Feeling, Kneeling, Reaching, Stooping
Benefits Eligible:
Yes

Job Summary

JOB TYPE

Full Time

INDUSTRY

Colleges & Universities

SALARY

$70k-87k (estimate)

POST DATE

06/24/2024

EXPIRATION DATE

08/23/2024

WEBSITE

uark.edu

HEADQUARTERS

CLARKSVILLE, AR

SIZE

7,500 - 15,000

FOUNDED

1871

CEO

DAN CHAPMAH

REVENUE

$10M - $50M

INDUSTRY

Colleges & Universities

Related Companies
About University of Arkansas

The University of Arkansas is Arkansas' only R1 research institution and is the flagship land-grant campus of the U of A System. We provide an internationally competitive education for undergraduate and graduate students in more than 200 academic programs and contribute more than $2.2 billion in economic impact to the state of Arkansas. The Carnegie Foundation classifies the U of A among the top 3 percent of colleges and universities in America with the highest level of research activity. U.S. News & World Report ranks the University of Arkansas among its top American public research universit...ies. Founded in 1871, the University of Arkansas comprises 10 colleges and schools and maintains a low student-to-faculty ratio that promotes personal attention and close mentoring to provide all students with life-changing opportunities. The U of A is dedicated to Arkansas and works to build a better world. More
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