4 Assistant Director, Customer Service Jobs in Oakland, CA
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Assistant Director, Customer Service
$118k-161k (estimate)
Full Time | Civic & Environmental Advocacy
1 Month Ago
University of California, Riverside is Hiring an Assistant Director, Customer Service Near Oakland, CA
Under the direction of the Associate Director, the Assistant Director of Customer Service applies professional training and experience to supervise the fiscal operations, student employment processing, financial literacy program coordination, peer advisor program and delivery of customer service to support the delivery of financial aid to over 22,000 student recipients. The Assistant Director has supervisory responsibility of the customer service unit, including, but not limited to, hiring; training; performance evaluation; assigning work; effectively recommending merit increases, promotions and reclassifications; discipline and discharges; and resolving complaints and grievances. The assistant director is a key member of the Financial Aid Management Team and provides valuable input for short- and long-term office planning goals.
The full salary range for this position is $71,100.00 to $128,700.00 annually. However, the expected pay scale for this position is $71,100.00 to $99,900.00 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.
Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.
As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements."
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
The full salary range for this position is $71,100.00 to $128,700.00 annually. However, the expected pay scale for this position is $71,100.00 to $99,900.00 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.
Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.
As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements."
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Civic & Environmental Advocacy
SALARY
$118k-161k (estimate)
POST DATE
05/27/2024
EXPIRATION DATE
07/26/2024
WEBSITE
ucr.edu
HEADQUARTERS
RIVERSIDE, CA
SIZE
3,000 - 7,500
FOUNDED
1907
CEO
PETER HAYASHIDA
REVENUE
$10M - $50M
INDUSTRY
Civic & Environmental Advocacy
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