Au Bon Pain Customer Service Specialist - 12 month

Job No : 499469

Work Type : Staff Full Time (1500 hours or greater)

Location : Dayton, OH

Category : Bargaining Unit

Department : Dining Serv - ABP - 800616

Pay Grade : 2 - Non Exempt (BU Dining)

Advertised : December 14, 2021

Applications close : Open until filled

Position Summary : The Au Bon Pain Customer Service Specialist performs a variety of duties including food preparation, cashiering, providing customer service, stocking and cleaning while following all Au Bon Pain and food safety and sanitation policies and procedures.

Must have basic math skills. Must be able to exert well paced mobility for periods of up to four (4) hours. Must have the ability to lift equipment and supplies up to 50 pounds in weight.

Must be able to walk, bend, stoop, and use finger dexterity for periods up to 4 hours at a time. Must be able to stand for up to four (4) hours at a time.

Must be able to visually differentiate colors for the purpose of food safety. Must be able to work when exposed to wet floors, temperature extremes and loud noise.

Must be able to work independently with the appropriate amount of supervision.

Preferred Qualifications : While not everyone may possess all of the preferred qualifications, the ideal candidate will bring many of the following :

One year in a food preparation position. Experience in a high volume a la carte operation and proven customer service skills.

Successful cash register experience. Experience with MICROS registers. Working knowledge of standard commercial kitchen equipment.

Current managerial ServSafe certification. Demonstrates a professional demeanor. Experience working with students and a diverse multi cultural staff.

Successful experience assisting customers.

Special Instructions to Applicants : This full time position is twelve months / year. Shifts may vary based on operational needs.

Primary hours are 1 : 00pm-8 : 30pm Monday-Thursday, Friday 9 : 30am-5 : 00pm Friday with a Sunday rotation per the union contract.

This position will begin in January 2022.

Please use the following link to take a closer look at our dining locations :

The University has taken steps to reduce the risk of spread of COVID-19 including creating an Environmental Health and Safety policy.

Links to the most up-to-date COVID-19 health information, an easy-to-navigate index of the University's COVID-19 guidelines and resources, and previous messages can be found at

A federal court on December 7, 2021, issued a ruling that suspends the COVID-19 vaccine requirement that applies to federal contractors nationwide.

With this development, the University will pause any enforcement action against employees who have not complied with the requirement to be fully vaccinated by Dec.

8, 2021 or to have requested an exemption to maintain their employment status.

The University will continue to monitor the state of the pandemic on campus and in the community as well as developments in federal and state requirements, and also will continue to regularly consult with public health officials and our medical panel.

As has been the case throughout the pandemic, our protocols and requirements are subject to change depending on conditions on campus or in our community, and government requirements.

Closing Statement : Informed by its Catholic and Marianist mission, the University is committed to the principles of diversity, equity, and inclusion.

Informed by this commitment, we seek to increase diversity, achieve equitable outcomes, and model inclusion across our campus community.

As an Affirmative Action and Equal Opportunity Employer, we will not discriminate against minorities, females, protected veterans, individuals with disabilities, or on the basis of sexual orientation or gender identity.

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Last updated : 2024-05-14