Extra Help - Parking Service Agent I - Campus Parking

This Position is temporary, non-benefits eligible, and is limited to 900 hours.

Hiring Department: Enforcement

Location: Chicago, IL USA

Requisition ID: 1025755

Work Schedule:

Hours per Week: 40

Shift:

# of Positions: 6

Workplace Type: On-Site

Posting Close Date: 6/4/24

Salary: $16.02 hourly

About the University of Illinois Chicago

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago.

Description:

Position Summary

Perform duties related to the enforcement of UIC parking rules, regulations, policies, and procedures. Directing of traffic into and out of parking facilities, providing customer service and assistance, and maintaining observation over all parking facilities is a function of the position.
Duties & Responsibilities

• Responsible for parking enforcement activities, which include assurance that all University, City and County parking rules, regulations, policies and procedures are followed. Violations are to be responded to with written citations.

• Patrol parking lots and structures to verify parking assignments and compliance with rules, regulations, policies, and procedures. Violations are to be responded to with written citations.

• Perform tasks related to answering telephones, data entry and retrieval tasks, and dispatching information to appropriate parties. The responsibility will provide information about citations issued, enforcement rules, parking status of users, inquiries for directions/transportation/and motorist assistance. This also includes license plate data lookups and relaying other information from department staff and management. All incoming calls and other relevant information dispatched must be documented.

• Document patrol activities which are suspicious in nature, or pose a threat to safety. Situations which pose danger should be reported to the designated supervisor immediately.

• Maintain records of citations written on abandoned vehicles and all other incidents which were handled by the incumbent during the shift.

• As directed, assist with traffic control.

• As designated, be responsible for parking enforcement radio equipment and other equipment necessary to perform enforcement activities.

• Provide various customer service activities by providing parking customers with direction and escort service to and from vehicles.

• As directed, assist with meter collections and various collections of fees.

• Responsible for notifying the appropriate manager of significant or recurring problems in parking.

• Perform other duties as assigned.
• Perform other related duties and participate in special projects as assigned.

Qualifications:

Minimum Qualifications

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation