Position is available to employees of the Associated C.O.L.T. Staff of the University of Maine at Augusta from February 9 through February 16, 2024 and to external applicants thereafter.
The University of Maine at Augusta is seeking applicants for a full-time Administrative Specialist, Classification Level 3 (CL3) position in the Financial Aid office, providing assistance to students in the areas of Student Financial Aid. The Administrative Specialist CL3 performs a variety of primarily routine, and some non-routine, clerical and administrative support responsibilities and tasks. Tasks are completed following defined procedures and standards, and the specific steps of most routine tasks are defined.
Duties include, but are not limited to:

• Providing front-line support to students/families upon entry into the office, answering phone calls, sending emails, and greeting people in person.
• Collecting and disseminating a variety of written and verbal communications requiring knowledge of relevant policies, procedures, and rules; providing explanations requiring some interpretation of policy to common questions and requests.
• Scanning, linking, routing, and filing documents.
• Maintaining databases.
• Monitoring and maintaining inventory and ordering supplies.
• Scheduling and preparing for meetings/events.
• Handling confidential information.
• Compiling, sorting, and summarizing a variety of routine data.
• Reviewing data for accuracy and completeness, including source data.
• Handling verbal and written communications for a broad range of questions, issues, and requests in assigned area of responsibility; preparing customized memos and related communications for non-routine issues; identifying needs of various parties to determine appropriate response.
• Serving as contact for outside vendors, agencies, and organizations.
• Reviewing, interpreting, and explaining policies/procedures to students, parents, and other staff.

The Administrative Specialist CL3 performs administrative and clerical work which requires extensive procedural knowledge and organizational skills. Work involves considerable internal and external contacts as well as handling verbal and written communications for a broad range of questions. The ability to work as part of a team is essential, as are providing exemplary customer service, maintaining confidentiality, the ability to manage multiple tasks and prioritize, and the ability to work in a diverse environment with many interruptions. The Administrative Specialist CL3 works under minimal supervision.
A full position description can be found online here.
Work schedule: Monday - Friday, 8:00 AM to 5:00 PM. Occasional additional evening and/or weekend hours may be required.
Working Conditions: This position typically works extended hours at adesk, using LCD monitors and other general office equipment.
Wage: $19.59 per hour (Wage Band 23) or the appropriate transfer rate for a current UMS employee.
Benefits: The University provides a highly competitivebenefits package that includes: holidays, vacation, and sick time; health, dental, and vision insurance; life insurance; short and long-term disability insurance; a tuition waiver program for employees and their eligible dependents; a 403(b) retirement plan with a university contribution, and more. View our Benefits Information Summary to learn more.
About the University:
UMA transforms the lives of students of every age and background across the State of Maine and beyond through access to high-quality distance and on-site education, excellence in student support, civic engagement, and professional and liberal arts programs.
UMA is the third-largest public university in Maine. In addition to its main campus in the state’s capital, UMA also serves students at its campus in Bangor (UMA Bangor) and through UMA Centers around the state. With its multiple locations and long-term expertise in online and distance learning, UMA is generally considered the university of choice for Mainers of all ages who want to attend college without uprooting their lives.

Applicants must complete an online application and submit a cover letter and resume at https://uma.hiretouch.com/. Materials must be submitted via "Apply for Position." You will need to create an applicant profile, complete an application, upload a cover letter that fully describes your qualifications and experiences with specific reference to the required and preferred qualifications, a resume/curriculum vitae, and contact information for three professional references.
Review of applications will begin March 1. Materials received after February 29, 2024, will be considered at the discretion of the university.
We are not able to consider applicants who require Visa sponsorship support.
The successful applicant is subject to appropriate background screening.
In complying with the letter and spirit of applicable laws and pursuing its own goals of diversity, the University of Maine at Augusta does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability physical or mental, genetic information, or veterans or military status in employment, education, and all other programs and activities. The University provides reasonable accommodations to qualified individuals with disabilities upon request. The following person has been designated to handle inquiries regarding nondiscrimination policies: Director of Equal Opportunity, 5713 Chadbourne Hall, Room 412, University of Maine, Orono, ME 04469-5713, 207-581-1226, TTY 711 (Maine Relay System).