• Provide technical support for computer hardware, software, networking, and general electrical engineering technology issues within the lab.
• Manage shipping and handling equipment for online laboratory courses.
• Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.)
• Provide supervision/assistance for the general safety, security, and arrangement of the laboratory area. Manage and maintain computer lab equipment and software.
• Perform regular upgrades to ensure systems remain updated.
• Maintain and inventories computers, software, printers, equipment, materials, and supplies. Disposes of surplus equipment and software in accordance with established procedures.
• Perform minor maintenance and repair on equipment and maintains contact with appropriate vendors to coordinate repairs.
• Research equipment needs and orders materials and supplies as necessary.
• Keep records of repairs and fixes for future reference.
• Works with students individually and in groups to provide direct assistance in accessing computer technology; orients students to the laboratory and helps students learn to use specific software and hardware.
• Develop and maintain instructions for the use of specific software/hardware.
• Provide information relating to the computer laboratories to students, staff, and instructors.
• Supervise computer lab usage and ensure it is appropriately utilized.
• Train faculty and staff on how to properly use lab equipment and software to aid in classroom instruction or research setup.
• Train faculty and staff on properly using lab equipment and software to aid classroom instruction or research setup.
• Work closely with the University IT department.
• Performs other related duties as assigned.

• Associate degree in a related field.
• Two years of related experience.
• Familiarity with, instrumentation, computers, and laboratory equipment.
• Experience with implementing and maintaining equipment inventories and maintenance
• Demonstrated ability to work closely with faculty, instructional staff, and students in a
• customer support role.
• Excellent verbal and written communication skills.

• Bachelor’s degree.
• Two years of relevant experience in computer technology.
• Familiarity with computer networks and electrical systems.

• Ability to work cooperatively in a fast-paced environment.
• Must be able to lift, transport, and deliver materials and stock supplies and goods; to wear and work in personal protective equipment; to work in hazardous or irritating environments.
• Ability to work proactively with minimal supervision.

UMES is an EEO/AA employer and will not discriminate against any employee or applicant because of race, age, sex, color, sexual orientation, religion, national origin, marital status, genetic information, or political affiliation. Minorities, women, veterans, and persons with disabilities are encouraged to apply. The successful candidate must be able to show acceptable documentation establishing the right to accept employment in the United States of America without employer sponsorship.