Shift Schedule: Monday - Friday 8:30AM - 5:00PM

Location: Baltimore Washington Medical Center

General Summary

Under moderate supervision performs a variety of front and back-office duties in the clinic.

Mission

All employees are responsible for extending the mission and values of Baltimore Washington Medical Center by dedicating oneself to providing the highest quality healthcare services to the communities we serve.

Reporting Relationships

Reports to the Director or Manager of the department

Experience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence® designated hospitals in Maryland. UM BWMC features one of the state’s busiest emergency departments, as well as a team of experts who care for our community and one another. The University of Maryland Baltimore Washington Medical Center (UMBWMC) provides the highest quality health care services to the communities we serve. Our medical center is home to leading-edge technology, nationally recognized quality, personalized service and outstanding people. We have 285 licensed beds and we’re home to 3,200 employees and over 800 physicians. Our expert physicians and experienced, compassionate staff are connected to medical practices in the local community as well as at University of Maryland Medical Center in downtown Baltimore. For patients, this means access to high-quality care and research discoveries aimed at improving Maryland’s health. Our physicians and nursing staff specialize in emergency, acute, medical-surgical and critical care. In addition, our medical center is home to many Centers of Excellence, offering expert outpatient health care.

High School diploma or equivalent required. One year front and back office experience or successful completion of a formal medical assistant training program required. Certified medical assistant preferred. Previous experience using a business office suite, such as Microsoft Office, is preferred. Current BLS certification or obtained prior to providing direct patient care is required.

Working Conditions

Works in a clean, fast paced medical office environment with frequent interruptions and multiple demands. Potential for exposure to communicable diseases and hazardous materials, requiring the observance of Standard (universal) Precautions and safe handling practices. This position has been classified as low or no exposure risk and does not require the completion of an annual testing, but may require "just in time" testing if the need arises.

Physical Requirements

Requires sitting approximately 50% of the time; with the other 50% walking and standing. Frequent bending and reaching for supplies, documents, etc.; includes lifting and carrying supplies and files weighing up to 20 pounds. Requires manual dexterity for using operating office equipment and back office procedures; visual acuity required to use computer monitor and read documents. Talking and hearing necessary for conversations with callers and other customers.

All your information will be kept confidential according to EEO guidelines.