At University of Maryland Charles Regional Medical Center (UM CRMC), our talented and diverse groups of professionals represent our strength. Through teamwork and a collaborative work environment, we proudly serve our patients and our community with unwavering commitment. It’s our passion for people that motivates us to do great work every single day. Consistently named among the top 100 Best Places to Work in Maryland, our team members have the opportunity to grow professionally in a supportive and stimulating environment.

Under general supervision, performs oversight and operational execution of both the patient safety and accreditation programs.

Skills & Abilities 

• Knowledge of large-scale health care facilities, policies and issues
• Proven experience in going through a formal Accreditation survey
• Ability to analyze clinical data (processes and outcomes).
• A current understanding of patient safety theory, methods, standards and regulatory requirements is essential along with a commitment to life-long learning to maintain expertise in a rapidly changing field 
• Ability to make independent decisions regarding professional, technical and liability areas required.
• The ability to ensure the confidentiality and rights of all patients, health systems and departmental documents is required

Language Skills

• Must be able to clearly articulate ideas and concepts in non-judgmental and non-confrontational ways.

Mathematical & Computer Skills

• The PSO must have a data-driven mindset and must understand and use basic statistical methods and formal analytic methods

Reasoning Ability

• Ability to make independent decisions after appropriate assessment and communicate relevant information vertically and horizontally throughout the organization effectively.

Certificates, Licenses and Registrations

• Certification in the field of Patient Safety (e.g. CPPS, CPSO) or Healthcare Risk Management (CPHRM) is preferred.

Physical Demands

• Will work from a clean, well-lighted environment.
• Requires lifting and carrying reports/files weighing up to 10 pounds approximately 10% of the time.
• Requires sitting approximately 70% of the time; requires walking and standing approximately 20% of the time.
• Requires occasional bending and reaching. Potential for minimal exposure to blood and/or body substances and hazardous materials requiring the observance of Standard Precautions and safe handling practices.

Education & Experience

• Bachelor of Science degree in Nursing is required.
• Current licensure as an RN in the State of Maryland is required.
• Master’s Degree in a healthcare related field is preferred.
• Five to seven (5-7) year experience in Quality Management within Healthcare Settings (e.g. public health, managed care, corporate health systems, acute care, physician practice). Hospital setting strongly preferred.

All your information will be kept confidential according to EEO guidelines.