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1 Patient Access Representative 1 (On-Site) Job in Plantation, FL

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University of Miami Miller School of Medicine
Plantation, FL | Full Time
$35k-43k (estimate)
1 Week Ago
Patient Access Representative 1 (On-Site)
$35k-43k (estimate)
Full Time 1 Week Ago
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University of Miami Miller School of Medicine is Hiring a Patient Access Representative 1 (On-Site) Near Plantation, FL

Current Employees
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.
$1,000 Sign On Bonus
The Patient Access department has an exciting opportunity for a full-time Patient Access Representative 1 to work on-site on the Plantation location.
Core Functions
  • Serve as Patient Advocate and Service Ambassador by providing a favorable first impression and proactive attention to internal and external customers in order to meet or exceed expectations, address concerns, and optimize experience.
  • Perform all on-site patient access registration related functions promptly without compromising patient safety, quality, service levels, and reimbursement.
  • Comply and abide with all established UHealth policies and procedures related to Patient Access and State/ Federal regulations.
  • Identify and collect patient's self-pay responsibility including co-pays, deductibles, co-insurances, self- pay discount rates, global packages, and previous outstanding balances for both technical and professional components in POS 11 and 22 clinics thereby playing a key role in reducing AR, Bad Debt, and Collection Costs by collecting patient's financial responsibility upfront.
  • Perform other duties as assigned based on departmental needs.
Knowledge, Skills, And Abilities
  • Excellent verbal and written communications skills in English.
  • Must possess excellent, critical thinking, analytical, troubleshooting, problem resolution, and customer service skills.
  • Excellent mathematical and cash management skills.
  • Knowledge of medical terminology preferred.
  • Ability to work as an integral team member under minimal supervision, in a fast-paced, complex and highly stressful environment.
  • Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.
  • Computer literate and ability to use multiple systems and acquire proficiency in the following electronic systems: UChart Cadence/Prelude/Enterprise Billing, Passport HealthWorks Compliance Checker, Availity, RIS-PACS, CaneCare, UMCare, Intellidose, MCSL, Experian and all online verification systems used by contracted payors.
Core Requirements
  • High School Diploma required; Bachelor's degree preferred
  • One (1) year of customer service experience required; experience in a healthcare related setting preferre.
  • Bilingual (English/Spanish, English/Creole, English/French, English/Arabic) a plus.
Any appropriate combination of relevant education, experience and/or certifications may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status
Full time
Employee Type
Staff
Pay Grade
H3

Job Summary

JOB TYPE

Full Time

SALARY

$35k-43k (estimate)

POST DATE

06/05/2024

EXPIRATION DATE

07/03/2024

WEBSITE

med.miami.edu

HEADQUARTERS

Miami, FL

SIZE

3,000 - 7,500

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The job skills required for Patient Access Representative 1 (On-Site) include Customer Service, Billing, Patient Care, Written Communication, Critical Thinking, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Representative 1 (On-Site). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Representative 1 (On-Site). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Access Representative 1 (On-Site) positions, which can be used as a reference in future career path planning. As a Patient Access Representative 1 (On-Site), it can be promoted into senior positions as a Patient Referral Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Representative 1 (On-Site). You can explore the career advancement for a Patient Access Representative 1 (On-Site) below and select your interested title to get hiring information.

If you are interested in becoming a Patient Access Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Access Representative job description and responsibilities

Patient access representatives perform a variety of tasks that support patient's arrival and discharge from medical facilities.

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Because of the administrative tasks patient access representatives are responsible for, they must possess strong computer skills and effective communication.

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Patient access representatives may pursue professional certification to showcase their skills and expertise, such as the Certified Patient Care Technician (CPCT) credential.

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Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.

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Good people skills are helpful for a patient access representative, to communicate with patients and members of their care teams.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Access Representative jobs

Seek Out Hospitality Skills Training Opportunities.

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Ensure Clarity of Expectations.

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Listen, understand and take action.

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Communicate as efficiently as possible.

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Because of the administrative tasks patient access representatives are responsible for, they must possess strong computer skills and effective communication.

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Step 3: View the best colleges and universities for Patient Access Representative.

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