1 Patient Concierge (Clinics & Surgery Center) Job in Minneapolis, MN
University of Minnesota Physicians is Hiring a Patient Concierge (Clinics & Surgery Center) Near Minneapolis, MN
Patient Concierge OverviewKey responsibilities include, but are not limited to:
- Works collaboratively with staff members across clinic(s), departments, and the University Campus
- Ensures all patient issues are resolved effectively and efficiently, leading to an outstanding patient experience
- Has full responsibility for all patient check-in, interpreter needs, visit wait coordination and monitoring, tablet questionnaire assistance, education for patients on all building technology, co-pay collection, and patient privacy protection during check-in
- Communicates optimally with all members of the care team and patient financial services staff, as well as hospital departments to coordinate or facilitate the patient receiving services across settings, including arranging transportation as vital
- Some post-secondary education or multi-culturally competent
- Knowledgeable about the company, M Health, campus, local businesses, local venues and special events
- Proven successful office/reception, retail service, and concierge or customer service experience
- Good medical terminology and experience with complex medical scheduling
- Ability to learn new systems and workflow processes
- Excellent customer service and communication skills.
- Ability to multi-task on an ongoing basis, good organization and prioritization skills, and accurate recordkeeping skills
- Demonstrates interpersonal values of compassion, respect, teamwork and diversity
- Flexibility to rotate through various areas of facility as needed
- Knowledge of public relations
- BLS and/or CPR certification
- Experience with current M Physicians scheduling systems and EPIC
- Surgery scheduling or clinic supervision skills
- Multilingual with excellent communication skills
- Excellent team member qualities, and knowledge of the clinics, surgery center, diagnostic and treatment areas, and discovery experience
Hours: 40 hours per week, Monday-Friday
Benefits: This is a fully benefit eligible position: Competitive wages, Healthcare (including vision & dental), 401K, parking & tuition assistance and more!
University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond.
Join us on a mission to advance medicine.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Job Summary
Full Time
Retail
$35k-45k (estimate)
07/03/2024
07/26/2024
mincep.net
MINNEAPOLIS, MN
50 - 100
Private
STEPHANIE DUNBAR
$10M - $50M
Retail
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The job skills required for Patient Concierge (Clinics & Surgery Center) include Customer Service, Scheduling, Communication Skills, Flexibility, Teamwork, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Concierge (Clinics & Surgery Center). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Concierge (Clinics & Surgery Center). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Concierge (Clinics & Surgery Center) positions, which can be used as a reference in future career path planning. As a Patient Concierge (Clinics & Surgery Center), it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Concierge (Clinics & Surgery Center). You can explore the career advancement for a Patient Concierge (Clinics & Surgery Center) below and select your interested title to get hiring information.
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