University Stores

Tiger Team Store is the official home of the Mizzou Athletics. We are looking for a dynamic individual to perform customer service/support and retail sales functions.

Essential Functions

Provide the highest level of customer service, including approaching customers with proper greeting; inquiring about their needs; maintaining a positive and friendly attitude; and helping customers with their purchases, whether it be in person or over the phone.

Create a positive shopping experience for the customer by demonstrating knowledge, care, interest, and passion.

Resolve customer complaints in a timely, positive manner. Refer unresolved customer complaints to the appropriate department or individual.

Maintain an effective and professional sales floor by ensuring all aspects of the sales floor remain stocked, well merchandised, and clean, according to established guidelines.

Develop displays and product relocation as directed by student or department supervisors.

Ensure proper inventory controls are administered in a way to prevent loss.

Advise department supervisors when inventory levels on the floor are not adequate.

Utilize inventory worksheets to administer ad-hoc physical inventories to identify potential discrepancies.

Maintain back-stock according to established procedures, including maintaining a well-organized stock room, proper back-stock inventory levels, etc.

Coordinate and assist with event planning and special promotions, including sidewalk sales, weekly specials, anniversary sales, holiday shopping events, summer welcome specials, homecoming weekend, graduation fair, football games and others.

Additional Responsibilities

Maintain current knowledge of point of sale/computerized inventory control system.

Assist in training, coaching, motivating, disciplining, and evaluating part-time employees.

As with all positions, involvement with other duties and responsibilities is expected to serve the customer and maintain our University Stores mission.

Physical Requirements

Ability to communicate and comprehend verbal and written information/instruction.

Visual perception sufficient to examine merchandise and cash at close range.

Manual dexterity to handle cash, credit cards, etc., and operate a register.

Math skills sufficient to perform sales transactions.

Ability to stand and/or remain mobile for the duration of the assigned shift.

Ability to do light lifting for handling merchandise and products.

Ability to reach, bend, squat, climb, etc., as necessary to stock or retrieve merchandise.

Ability and patience to listen and understand the speech of a diverse customer base considering cultural, demographic, geographic and other important factors.

20–25 hours per week
Hours will vary based on athletic events. Employee will be required to work all home football games.
Must be available for the late summer and for the fall semester.

High School Diploma or an equivalent combination of education and experience from which comparable knowledge and skills can be acquired is necessary.

Salary: $12.50/hour

Grade: GGS- MKT

University Title: Temporary Clerical

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

This position is not eligible for University benefits. Individuals in non benefit eligible positions may choose to participate in the Tax Deferred Annuity Plan (403b). For information about this plan, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment
We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.
To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.