Requisition Details
GENERAL REQUISITION INFORMATION
EEO Statement:

UNMC is an Affirmative Action Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.
Location
Omaha, NE

Requisition Number:
Staff_13100

Department
Counseling & Psychological Services 50006225

Business Unit
Academic Affairs

Reg-Temp
Full-Time Regular

Work Schedule
Monday - Friday, TBD

Remote/Telecommuting
Hybrid (part-time working on site, part-time working off-site)

Position Summary

Provides initial personal contact with all students, faculty and staff coming to Counseling & Psychological Services, Accessibility Services Center, and the Gender & Sexuality Resource Center. Uses independent judgement to effectively communicate with individuals who may be in crisis until appropriate professionals intervene. Provides initial triage assessment in person and by phone to facilitate prioritizing the order clients are seen by staff. Schedules appointments with the appropriate provider in the appropriate time frame. Maintains strict HIPAA level confidential communication in all aspects of the work. Monitors the security of non-centralized paper records for HIPAA compliance.
Provides primary technical support liaison for electronic systems including: Titanium Schedule, ProtoCall (after-hours emergency services) and People Soft systems. Additionally, this position serves as the technical support for other users as well as helping with data collection and drafting utilization reports from the electronic data bases. Must be accurate in data entry and money management.
Provides general administrative support related to typing confidential correspondence, preparing forms and other materials from verbal/written instructions. Maintains calendar of schedules and appointments for staff. Orders and purchases supplies, journal subscriptions, professional organization memberships, and other items as needed.
Position Details

Additional Information
Posting Category
Operations

Working Title
Counseling Services Assistant

Job Title
Admin Bus Op Asst

Salary Grade
AB06H

Appointment Type
C2 - REG OFF/SERV HRLY

Salary Range
$15.288 - $22.933/hourly

Job Requisition Begin Date
05/28/2024

Application Review Date
06/04/2024

Review Date Information:

Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.
Required and Preferred Qualifications
Required Education:
High School education or equivalent

If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)

NA
Required Experience
2 years

If any experience is required, please specify what kind of experience:

General office experience.
Required License
No

If yes, what is the required licensure/certification?

NA
Required Computer Applications:
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook

Required Other Computer Applications:
Required Additional Knowledge, Skills and Abilities:

1. Excellent interpersonal and problem-solving skills with the ability to interact and communicate (oral and written) with individuals at all levels of the organization, including those external to UNMC.
2. Must be able to work in a fast-paced environment with diverse groups and personalities in an office with rapidly changing priorities.
3. Must possess a high degree of integrity, flexibility, reliability and dependability.
4. Ability to exercise a high level of discretion in handling confidential and sensitive information.
5. Knowledge of organization management, office management, and data management
6. High-degree of self-motivation
7. Must have the ability to use independent judgement to secure appropriate level of help for clients and patients.
Preferred Education:
Bachelor's degree

If any degree/training is preferred, please specify the type:

Business Administration or related field
Preferred Experience:

Prefer experience handling confidential and sensitive information such as in a mental health or physician office setting. Prefer experience with electronic medical record management system.
Preferred License:
No

If yes, what is the preferred licensure/certification?:

NA
Preferred Computer Applications:
SAP

Preferred Other Computer Applications:
Oracle/PeopleSoft Student Information System

Preferred Additional Knowledge, Skills and Abilities:
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https://unmc.peopleadmin.com/postings/86405