Requisition ID
req29414
Working Title
Financial Aid Peer Advisor
Pay
$13.00 - $17.00 Hourly
Campus
Main - Albuquerque, NM
Department
SFAO Administration (454B)
Employment Type
Student Employment
Student Type
Student Employment
Status
Non-Exempt
Background Check Required
No
For Best Consideration Date
5/17/2024
Position Summary
The UNM StudentFinancial Aid Office seeks dynamic, highly motivated student employeesinterested in serving as a Financial Aid Peer Advisors within theOne-Stop/Student Employment team.This is an exceptional opportunity fora motivated individual to be an integral member of a progressive StudentFinancial Aid Office.
Reporting to the Financial Aid Manager, the Financial Aid Peer Advisors workcollaboratively with our University community in our One Stop Office at UNMAlbuquerque's Main Campus. One Stop is a fast-paced environment that providesin-person and virtual customer service concerning Financial Aid and StudentEmployment opportunities and eligibility along with enrollment functionsincluding admissions and registration activities. The Financial Aid PeerAdvisors will assist with the daily front desk operations and studentemployment hiring processes. The Financial Aid Peer Advisors may serve as aliaison for high school, community, and on campus outreach events.
The candidates must represent the Student Financial Aid Office and theUniversity of New Mexico with professionalism and deliver information in apositive manner while facilitating exemplary service to students.The idealcandidates will have excellent oral and written skills and a high sensitivityto cultural issues within a higher education setting.The successfulcandidate must also be detail oriented, organized, creative, energetic, able towork productively independently and within a team. They must possess a strongcommitment to superior customer service and understanding of the importance offinancial aid in recruitment and retention.
Responsibilities and duties may include but are not limited to the following:
Provide exceptional customer service to a diversecommunity of students.
Provide student employment counseling and assist withhiring forms intake for new or returning student employees.
Stay abreast of current federal, state, andinstitutional regulations and policies, especially as related to securityof information.
Provide current, accurate, and complete information tostudents and parents in person, e-mail, or virtual meetings during peakservice times.
Assist in all areas of Financial Aid, includingfinancial literacy education at high schools, community, and on campusoutreach events.Outreach may include evening and weekend programs.
Assist with research and preparation of financial aidpresentations for outreach/orientation, as necessary.
Other duties as needed.
Minimum Qualifications
Preferred Qualifications
Candidates for thisposition should demonstrate the following characteristics, skills, andabilities:

• A commitment to working with diverse students and theirfamilies.
• Superior customer service experience and willingness towork flexible schedule during peak times to support service to students.
• Strong written and verbal communication skills and aflexible, creative, and collaborative approach to work.

Application Instructions
Only applications submitted throughthe official UNMJobs site will be accepted.If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.
Please submit copy of resume and school schedule.
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.