The University of New Mexico’s Project ECHO currently has a unique opportunity for an IT Project Mgr 2 to join the Project ECHO IT team. We are looking for a talented individual with strong leadership skills, excellent communication skills, and a deep understanding of project management methodologies and IT systems.

Your responsibilities as the IT Project Mgr 2 will include:

• Structuring implementation and supporting and managing support tickets, while maintaining excellent customer service.
• Developing detailed project plans, including timelines, milestones, and resource allocation. Defining project scope, goals, and deliverables. Coordinating and managing project tasks and deliverables. Ensuring deliverables meet quality standards and business requirements.
• Monitoring and reporting on project progress, identifying and resolving issues as they occur.
• Conducting project reviews and post-implementation evaluations.
• Documenting lessons learned and best practices for future projects. Implementing best practices and continuous improvement initiatives.
• Identifying potential risks and developing mitigation strategies. Monitoring risk factors throughout the project life cycle and implementing contingency plans as necessary.
• Managing project changes and ensuring they are properly documented and approved. Assessing the impact of changes on project scope, schedule, and budget and implementing changes in a controlled and organized manner.
• Using a strong IT familiarity to understand project complexity and analyze and make recommendations for projects.
• Acting as the primary point of contact for project stakeholders.
• Communicating project status, risks, and issues to stakeholders in a timely manner.
• Managing stakeholder expectations and ensuring alignment with project goals.
• Using industry standard tools to provide reports and metrics for IT projects as assigned.
• Maintaining comprehensive project documentation, including plans, reports, and logs.
• Preparing regular project status reports for stakeholders and senior management.
• Staying up-to-date with the latest tools and maintaining proficiency in project management software. (e.g., MS Project, JIRA, Trello, IT Ticketing systems)
• Providing training and using continuing education to stay abreast of all new methodologies.
• Re-establishing the Tools Advisory Board, tool requests, renewals, and tools management cleanup.

Project ECHO is unique and innovative center based within a vibrant academic community at the University of New Mexico Health Sciences Center. Our mission is to democratize implementation of best practices with a goal of helping 1 billion people lead better lives by 2025.We are looking for mission-driven high performers who share similar values to join our team and help us achieve this goal.

Project ECHO is committed to democratizing implementation of best practices in healthcare, education and other areas where first mile professionals need support.We do this by training universities, nonprofits, and dedicated individuals on facilitation skills and how to set up robust virtual communities of practice to be able to scale their own expertise and missions to the benefit of their local communities.Over the past 20 years, Project ECHO and our partners have trained more than 1,000 partners who make up our global network of Universities, ministries of health, and NGOs around the world. Examples of programs we and others run include infectious disease control (Hepatitis C, HIV), mental health and addiction treatment, literacy, math, climate mitigation and many more.

Project ECHO is funded in part by philanthropic grants and gifts from organizations such as the GE Foundation, the Helmsley Charitable Trust, the Bristol Myers Squibb Foundation, the Merck Foundation, Robert Wood Johnson Foundation and the US Government. Additionally, for programming benefitting New Mexico we receive support from the NM Legislature, the New Mexico Human Services Department and the New Mexico Department of Health.

Project ECHO prides itself on being a values-based organization and inclusive place to work. Our seven values include: Service to the Underserved, Democratization of Knowledge, Mutual Trust and Respect, Teamwork, Excellence and Accountability, Innovation and Learning and Joy of Work. We strive to find individuals who can embrace and exemplify these values.In addition, Project ECHO was named one of Albuquerque’s Top Three Best Places to Work in 2023. This award recognizes organizations of all sizes with exceptional climates, team atmospheres, benefits, and employee engagement. For more information and a brief overview of benefits available please visit Project ECHO Newsroom.

We work with partners all over the world and work hours outside of normal business hours may be required. We are fortunate to have access to advanced technology, which will require some teleworking.

See the Position Description for additional information.

• Specialty licensure/certification may be required, as specified by the department.
• Successful candidate may be subject to a criminal background check prior to starting work.
• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.

Bachelor's degree; at least 1 year of progressively responsible experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year-for-year basis.

• Experience leading and managing projects from initiation to completion, ensuring timely delivery and adherence to project goals.
• Proficiency in project management software (e.g., Miro, JIRA, Trello, Confluence, Smartsheet’s, IT Ticketing systems).
• IT familiarity with understanding complexity analysis and making recommendations for projects
• Working towards or have completed a project management degree or certification
• Excellent customer service
• Ability to work in a fast-paced environment
• Flexible work schedule
• Well-organized and timely
• Ability to work independently with minimal supervision.
• Demonstrated capability to make informed decisions autonomously.

Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site, pleasevisit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.