University of South Carolina School of Medicine is Hiring an Administrative Coordinator Near Richland, SC
Posting DetailsTo navigate through this form, please use the “Prev” and “Save & Continue” buttons at the top of the page. Do not use your browser’s “Back” button as it will not save your progress and data will be lost.Posting Summary
Logo For PostingPosting Number RTF00179PO24
USC Market Title Administrative Coordinator
Link to USC Market Title https://uscjobs.sc.edu/titles/156188
Business Title (Internal Title) Administrative Coordinator
Campus Columbia
Work County Richland
College/Division School of Medicine Columbia
Department SOMC Brain Health
Advertised Salary Range $54,165 - $81,247
Location of VacancyPart/Full Time Full Time
Hours per Week 37.5
Work Schedule Standard working schedule: 8:30am – 5:00pm Must be willing to work a flexible schedule to meet the needs of the department.Type of Staff Position Staff Time-Limited (STL)
Basis 12 months
Job Search Category Other Professional
About USCAbout University of South CarolinaFrom the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Inclusive Excellence StatementAt the University of South Carolina, we strive to cultivate an inclusive environment that is open, welcoming, and supportive of individuals of all backgrounds. We recognize diversity in our workforce is essential to providing academic excellence and critical to our sustainability. The University is committed to eliminating barriers created by institutional discrimination through accountability and continuous process improvement. We celebrate the diverse voices, perspectives, and experiences of our employees.
Benefits for Research Grant or Time-Limited Positions Are Indicated Below
The University of South Carolina (UofSC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about UofSC benefits, access the About Benefits section on the Applicant Portal at uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
South Carolina Retirement Yes
State Insurance Programs Yes
Annual Leave Yes
Sick Leave Yes
Position Description
Advertised Job SummaryThis position will support the day-to-day clinic operations, clerical staff training, scheduling, and billing oversight for the numerous USC Brain Health Network Clinic Sites. The Administrator Coordinator will work with the Brain Health Department’s and collaborators to implement clinic policies, procedures, and workflows. Supervise clinic staff. This position is essential to ensure clinic success and quality patient experience for patients and caregivers.
Required Education And ExperienceRequires a bachelor’s degree and 4 or more years of experience, which may be substituted by an equivalent combination of certification, training, education, and/or experience; or an Associate degree with 6 or more years of healthcare practice operation experience.
Knowledge/Skills/AbilitiesPreferred QualificationsExcellent writing and editing skills. Excellent computer skills, including proficiency in research and with word processing and referencing software. Ability to work independently.
Job DutiesJob DutyServes as Brain Health Network clinic’s primary point of contact for all day-to-day activities. Responsible for the initial greeting and contact of the patient/caregiver and for ensuring an exceptional patient experience through the referral, scheduling, and registration process, utilizing established training, scripting, and expectations. Responsible for ensuring every patient/caregiver has all their questions addressed prior to their first appointment. Initiates appointment reminder calls and performs random patient/caregiver follow-up calls and surveys, to ensure expectations are being met/exceeded. Completes referrals process within 48 hours and responds promptly to patient inquiries via telephone following established protocols.
Essential Function Yes
Percentage of Time 40
Job DutyResponsible for supporting patient services utilizing established protocol for the capture of complete and up-to-date patient demographics information to include insurance verification prior to the patient visit for all pre-scheduled patients. Establishes processes and maintains medical records requests for patient or external aid-referred visits.
Essential Function Yes
Percentage of Time 25
Job DutyResponsible for time-of-service account management and the billing and collections process to include, receive and document patient-responsible payments, co-payments, past balance payments, and time-of-service patient-responsible charges. Manages patient-responsible account balances and corrects claims edits for submission to carriers. Responsible for the end-of-day closing procedure to include reconciling cash and charge batches; balancing cash drawer; preparing deposits; reconciling charges to visits and the co-pay holding file with accurate balance for each opened batch.
Essential Function Yes
Percentage of Time 20
Job DutyActively attends and participates in regular practice huddles and training activities. Trains and supervises all new patient support and clinic staff on all EMRs and front-end medical operations. Initiates and builds scheduling templates and departments for EMRs. Assist with clinical data input into REDcap and transcription transcribing and fidelity.
Essential Function Yes
Percentage of Time 15
Position Attributes
Hazardous weather category Non-Essential
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing. No
Posting Detail Information
Number of Vacancies 1
Desired Start DatePosition End Date Job Open Date 06/03/2024
Job Close Date 07/17/2024
Open Until Filled No
Special Instructions to Applicant Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by July 17, 2024. Quicklink for Posting https://uscjobs.sc.edu/postings/169256
EEO StatementThe University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV /AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Job Summary