As an integrated part of the department, this position provides coordination of office flow and activities. Offers support in coordinating and maintaining files and data activities in an efficient manner. Provides clerical support to the department staff.
As an integrated part of the Nursing Department, this position provides coordination of Nursing clerical duties and activities.
Essential Duties:

• Communication Skills Ability to communicate effectively with co-workers in relaying information in a timely manner. Receive all calls in a professional manner. Responsible for functioning as a liaison between Internal Medicine and Access Center in regards to staff out daily coverage. Responsible for generating daily exam room, staff, and physician assignment schedules.
• Computer Skills Create spreadsheets and tables, utilizing functions (formulas) and manipulating the data to retrieve desired information. Maintain computer records and files as needed. Maintains staff out and HC2 Conference Room 1122 calendar via Outlook.
• Type and proof various documents (e.g., correspondence, reports, charts, minutes of meetings, hospital policies, etc.) May design, develop and produce PowerPoint presentations for special events or committee meetings. Must be able to use business format for letters and assure grammatical accuracy.
• Customer Service/Assist with Other Duties Work closely within department personnel, including management team, nursing staff, and physicians. Greets and assists customers by providing them with the information needed, contacting appropriate staff members to assist them, or taking messages for the staff . May be responsible for scheduling patient's evaluation in a timely manner while accommodating patient's needs. This includes but no limited to: laboratories, diagnostic testing and consultations as needed.
• Data Entry & Report Preparation Enters data (Charge Entry)in a timely manner, ensuring that all information is accurate
• Information Distribution Distributes daily staff out email to all personnel including management team. Maintains computer data information accurately and timely.
• Meeting Scheduling Attends meetings as required and may type minutes of meetings as requested. May be require to coordinates meeting dates and times with all participants. May arranges for conference rooms or other meeting locations, audio-visual equipment, or catering services as needed.
• Office Maintenance Maintain files for the General filing system. Store old files and destroy confidential documents according to departmental policies. Provide a file system that allows for easy retrieval of information. Knowledgeable of office/clinic operations and able to cover for various staff when necessary. May be requested to order and maintain office supplies; assist in care and maintenance of department equipment
• Performs other duties as assigned.

Required Qualifications:

• Req High school or equivalent
• Req Experience in customer service field.
• Req Must be able to use spreadsheets for display of data, and manipulate data for presentation to various departments.
• Req Excellent working knowledge and skills in Microsoft Office programs including MS Word, Excel, and PowerPoint required.
• Req Excellent organizational skills, detail oriented with strong ability to multi-task.
• Req Customer Service skills including problem resolution and patient satisfaction.
• Req Ability to maintain confidential information.

Preferred Qualifications:

• Pref Bachelor's degree Graduate from an accredited program of Medical Assistant or Secretary.
• Pref 2 years Experience in a secretarial role
• Pref Experience with data entry and statistical analysis.
• Pref Experience with Kronos timekeeping system.
• Pref Familiarity with medical terminology.
• Pref Knowledge of GE Centricity for patient appointments and familiarity with electronic medical records.

Required Licenses/Certifications:

• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

The hourly rate range for this position is $22.00 - $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring ordinance . We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
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