12 Student Services Specialist Jobs in Knoxville, TN
University of Tennessee is Hiring a Student Services Specialist Near Knoxville, TN
Applications received within the first 2 weeks (14 days) of the job posting date will receive priority review. The Position This is an on-campus position with some hybrid/remote work schedule flexibility. Responsible for the monthly reconciliation of over 400 accounts, including over 300 scholarship accounts, multiple state grant and scholarship programs - including the HOPE Scholarship, and Federal Title IV grants, loans, and campus-based aid which includes the Pell grant and the Federal Direct Loan Programs totaling $170 million annually. Supports the reconciliation process for federal grant expenditures by working with Sponsored Projects Accounting (SPA) on the amount of federal funding that needs to be drawn down from the G5 system. Reconciles all student aid accounts utilizing institutional policies and procedures set by federal, state, and external agency guidelines. Provides documentation of monthly reconciliations for audit purposes and responds to audit findings. Utilize multiple systems simultaneously including but not limited to Banner, IRIS, OnBase, COD, JobX, TimesheetX, eGrands, and Argos to identify credits and debits from the various student aid programs (federal, state, institutional, and outside aid) to complete reconciliation. Must communicate and collaborate with campus partners to ensure accuracy so potential errors can be researched and resolved according to university policies, state, and federal guidelines. Must remain current with changing federal and state regulations regarding cash management. Prepares comprehensive totals of all Federal TIV accounts reported on the annual Federal Student Aid Fiscal Operations Report and Application to Participate (FISAP). Assist the Assistant Director and Associate Director in monitoring and managing financial aid fund budgeting and expenditures. Assist with the receipt and delivery of external check funds received by the Office of Financial Aid and Scholarships. Manage and process Federal Direct Loans (including PLUS and Grad PLUS) and private student loans in accordance with federal, state, and institutional policies. Determine student eligibility for federal and private loans and ensure compliance with regulations. Assist students and parents in the financial options available to achieve their educational pursuits.
JobStudent Services Support
Primary LocationUS-Tennessee-knoxville
OrganizationOffice Of Financial Aid
ScheduleFull-time
Campus/InstituteKnoxville
Job PostingJun 3, 2024, 12:34:59 PM
Required Education And ExperienceAssociate’s degree or equivalent combination of training and experience.
- 2 - 3 years of accounting, business, or related experience in a higher education or related environment.
- 2 - 4 years progressively responsible financial aid or tax experience and Ellucian Banner experience preferred.
- Demonstrated knowledge of accounting principles.
- Excellent oral and communication skills.
- Ability to write clear, concise letters using effectual writing skills.
- Sensitive to cultural diversity and ability to communicate and interact with people of all ages and diverse backgrounds.
- Proven ability to work effectively as a team member.
- Ability to analyze and interpret data and make independent decisions.
- Ability to work independently and under time constraints.
- Knowledge of MS Office products or similar.
- Ability to research and analyze financial information and make appropriate recommendations.
- Knowledge of state and federal rules and regulations pertaining to student financial aid and University fiscal policies.
- Ability to work independently and prioritize job tasks based on university, state, and federal deadlines.
- Knowledge of federal and state financial aid regulations and governmental agency guidelines to analyze applications and data sent to the university from prospective and current students, Including but
- not limited to the IRS, Department of Veterans Affairs, Department of Homeland Security, Social Security Administration and INS.
- Computer literacy, including experience with standard accounting software, Microsoft Office, and Ellucian or IRIS (SAP) is preferred.
- Clear understanding of accounting/auditing principles, practices and procedures, cash management principles, and university, federal, and state policies, standards and procedures.
- Experience with ledgers.
- Proficient in Microsoft Word and Excel and have a working knowledge of Argos reporting.
The University and Region UTK is the state’s flagship, land-grant university. We are a Research 1 university with 11 colleges and more than 30,000 students. With new leadership at the system, university, and college levels, UTK is poised for dramatic positive change focused on solving some of the most audacious, pressing problems our country and world face today. The city of Knoxville is a hidden gem surrounded by eight gorgeous lakes, with a beautiful and walkable downtown, a diverse music scene including internationally recognized festivals, active neighborhoods, unique restaurants, and a robust offering of diverse cultural and outdoor activities. UTK is located within easy driving distance to the Great Smoky Mountains, Atlanta, Nashville, Asheville, Charlotte, Louisville and Cincinnati. It is only a day’s drive to Memphis, Chicago, and Washington D.C. Knoxville and the surrounding counties have a population of more than 850,000 people.
For full consideration, applicants should submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references.
Job Summary
Full Time
Colleges & Universities
$49k-68k (estimate)
02/05/2024
07/03/2024
utk.edu
KNOXVILLE, TN
7,500 - 15,000
1794
GOVERNOR PHIL BREDESEN
$1B - $3B
Colleges & Universities
Related Companies
About University of Tennessee
The University of Tennessee is a public land-grant university headquartered at Knoxville. Founded in 1794, it is the flagship institution of the statewide University of Tennessee system with nine undergraduate departments and eleven graduate departments and hosts more than 26,000 students from all 50 states and more than 100 foreign countries. In its 2009 ranking of universities, U.S. News & World Report ranked UT 118th among national universities and 52nd among public institutions of higher learning. Its ties to Oak Ridge National Laboratory, established under UT President Andrew Holt and con...tinued under the UT-Battelle partnership, have positioned the University as co-manager and allow for considerable research opportunities for faculty and students enjoyed by few other institutions of comparable standing. Also affiliated with the University are the Howard H. Baker, Jr. Center for Public Policy, the University of Tennessee Anthropological Research Facility, and the University of Tennessee Arboretum, which occupies 250 acres of nearby Oak Ridge, Tennessee and features hundreds of species of plants indigenous to the region. The University is a direct partner of the University of Tennessee Medical Center, the only Level I trauma center in the East Tennessee region and a self-proclaimed 'teaching hospital' due to its aggressive medical research programs and position as the primary career destination for most medical school graduates of the University of Tennessee Health Science Center at Memphis.
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The job skills required for Student Services Specialist include Microsoft Office, Accounting, etc. Having related job skills and expertise will give you an advantage when applying to be a Student Services Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Student Services Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Student Services Specialist positions, which can be used as a reference in future career path planning. As a Student Services Specialist, it can be promoted into senior positions as an Assistant Student Activities Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Student Services Specialist. You can explore the career advancement for a Student Services Specialist below and select your interested title to get hiring information.
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