1 Support Analyst Job in Stockton, CA
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University of the Pacific is Hiring a Support Analyst Near Stockton, CA
Essential Functions
- Assists in analyses of team requirements, procedures, problems to automate or improve current business processes, and lead the implementation of the Assist program
- Assists in Determining/documenting project requirements; understands functions and features of software interfaces used by Office of the Registrar from both the technical and client perspective.
- Assists in improving processes by researching and identifying best practices, enabling innovation, fostering collaboration, and effectively leading change through data-driven process improvement methodologies.
- Documents daily/operational business processes (process mapping and modeling) for current- “as-is” and future “to-be” states.
- Coordinate’s requirements gathering and development of functional design documents based on those requirements using standardized procedures.
- Creates and modifies reports and key performance indicators based on requirements and goals of the Office/University.
- Update the Assist system with new or revised academic program information including course descriptions, prerequisites, and degree requirements.
- Ensure that updates are reflected accurately in the system and are available into end users in a timely manner.
- Responsible for conducting training of end-users in various office systems for Assist Program.
- Serves as liaison between business users, key university stakeholders, Pacific Technology, and the Office of the Registrar, providing clear communication concerning technical systems in the Office. Develops roadmaps for specific project implementation and directs communications to the university community.
- Perform all other duties as assigned.
Minimum Qualifications
- Two (2) years of post-high school education (related to business processes, computer science/information systems, or related fields).
- One (1) years of experience in a Registrar’s or similar office either in systems analysis or implementation.
- Bachelor’s Degree.
- One (1) year of Project Implementation.
- Experience working with Ellucian Banner Student module and/or other systems commonly used in a Registrar’s office.
- Skills/Knowledge and Expertise:
- Demonstrated knowledge in business process analysis, designing specifications, workflow tools, and relational databases.
- Ability to work productively in highly collaborative environments that maximize autonomy and decision-making.
- Ability to carry out project support/administrative functions; establish responsible deadlines and personal work plans and manage time effectively.
- Ability to communicate for understanding or instruction.
- Ability to interact positively and effectively with on-and off-campus partners, provide support, and adapt to changing priorities.
- Strong work ethic and team player.
- Proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion.
- Experience and sensitivity in working with people of diverse backgrounds and cultures.
- Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
- Ability to engage and integrate culturally responsive practices and knowledge in their work.
Work requires extended periods of sitting and computer work with repetitive use of hands and wrist. Requires ability to frequently review computer screens and paper reports visually. Occasional standing, walking across campus, climbing stairs, bending, stooping and reaching. Constant verbal and written communication. May be required to lift up to 25 lbs.
Work Environment/Work Week/TravelWork is primarily performed in a standard office environment with use of computer and phone. Work performed during standard business hours, may require additional time based on business needs or deadlines. Light travel expected.
Hiring Range: $19.58 to $25.94 per hour. We consider factors such as, but not limited to, scope and responsibilities of the position, candidate’s qualifications, internal equity, as well as market and organizational considerations when extending an offer.
Background Check StatementAll applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.
To apply, visit https://pacific.peopleadmin.com/postings/28682University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.
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Job Summary
Full Time
IT Outsourcing & Consulting
$71k-87k (estimate)
07/24/2024
08/18/2024
pacific.edu
STOCKTON, CA
1,000 - 3,000
1851
WILLIAM FORD
<$5M
IT Outsourcing & Consulting
Related Companies
About University of the Pacific
Established in 1851 as the first university in California, University of the Pacific prepares students for professional and personal success through rigorous academics, small classes, and a supportive and engaging culture. Widely recognized as one of the most beautiful private university campuses in the West, the Stockton campus offers more than 80 undergraduate majors in arts and sciences, music, business, education, engineering and computer science, and pharmacy and health sciences. The universitys distinctive Northern California footprint also includes the acclaimed Arthur A. Dugoni School ...of Dentistry in San Francisco and the McGeorge School of Law in Sacramento. For more information, visit www.pacific.edu.
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The job skills required for Support Analyst include Computer Science, Collaboration, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Analyst. Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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