Summary
Operating Title
Administrative Assistant III
Long Classification Title
Administrative Assistant III
Campus Location
Durham
Department
UNH Housing
Summary of Position

Under the supervision of the Housing Administrative Coordinator (UB0157), this position provides administrative support to all members of the Housing Leadership Team. The department is responsible for housing facilities, housekeeping, assignments, networked operations, and apartment living needs. This position provides customer service, creates and maintains records, orders and organizes departmental supplies. The position is also responsible for departmental events and promoting/representing Housing at key events on campus.
Acceptable minimum level of education
HS or equivalent
Acceptable minimum years of experience
3-5 years
Additional Job Information
Posting Number
PS4635FY24
Other minimum qualifications

• 3-5 years of office experience or three years of specialized training or higher education or any combination of experience and higher education equaling five years.
• Strong computer skills and strong verbal and written communications skills are required.
• Ability to establish and maintain effective, positive working relationships with staff, students, and community members.
• Ability to work in a fast-paced environment.
• Knowledge of office procedures and electronic equipment as required by the department.

Additional Preferred Qualifications
Salary Information

Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.
Quicklink for Posting
https://jobs.usnh.edu/postings/61183
Percent Time Information (FTE)
1.00
Grade
10
EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
Institution Information

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire's lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.
The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide
Posting Details
Posting Date
05/21/2024
Open Until Filled
Yes
Closing Date
Posting Open to Internal Candidates Only?
No
Interested Internal Candidates Exist?
No
Job Category
Hourly Staff (Non-Exempt)
Appointment Type
Regular
If TERM position provide projected end date
Equipment/Instruments

Computer Skills: Microsoft Office, Outlook, StarRez Housing System, WEBI , Banner, MR Online, and Workday (once launched).
Drivers License and Physical Requirements. Please check all items that apply.
None applicable
Duties / Responsibilities
Job Duties
Duty/Responsibility

Administrative

• Provide general administrative support to the Housing Leadership Team and supervisor, including ordering and inventorying office and copy room supplies, tracking and processing purchase orders and invoices, annual uniforms ordering, business cards, and nametags.
• Keep department files such as org chart, on-call personnel info sheets, office duty schedules up to date.
• Attend regular meetings.
• Oversee the administrative components of the hiring process for student staff members for all areas of the department.
• Ensure compliance with the employee termination process for professional and student staff. Process Purchase-Card receipts and maintain updated records in keeping with university guidelines.
• Ensure that all department bills and service level agreements payments are made.
• Reserve room spaces for departmental events.

Duty/Responsibility

Customer Service and Communication

• Provide customer service and respond to requests for reimbursements related to facilities, including processing Cats Cache.
• Assist with monitoring and responding to the main departmental email account.
• Assist with the monitoring and processing of maintenance requests through StarRez.
• Assist as TAM liaison for Residential Life.
• Share departmental highlights and new employee announcements for the regular Student Life newsletter.
• Assist in representing Housing at student-facing events.

Duty/Responsibility

Data Submission, Collection, & Synthesis

• Process pet requests, furniture rental deposits, other deposits for live-in professional staff processes.
• Lead the process and record-keeping of background checks & motor vehicle checks for Housing staff.
• Assist with damage billing entry at the close of each semester.
• Synthesize data from departmental survey responses, including student life satisfaction surveys, Fire Safety, and Hall Council visits.

Duty/Responsibility

Other

• Participate, as needed, in department and campus initiatives and committees.
• Assist in coverage of the Housing's reception area, including answering phone calls and emails to the general housing line/inbox.
• Other duties as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply
Required Documents

Resume/Vita

Cover Letter

Optional Documents