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Allerton Park and Retreat Center is accepting applications for a Customer Service Specialist who will be responsible for ensuring that the Allerton guest experience is executed flawlessly with attention to detail. The Customer Service Specialist will also ensure that Allerton accommodations meet the expectations of the guest and serve as a primary point of contact for guests and potential guests. The hours for this position are 11:00 PM - 7:00 AM Thursday – Monday, though we can be flexible with this schedule as needed.
Duties & Responsibilities:
Minimum Qualifications:
1. High school diploma or equivalent.
2. Any one or combination totaling three (3) years (36 months) from the following categories:
A. college coursework in business administration, communications, public relations or a closely related field as measured by the following conversion table or its proportional equivalent:
B. responsible work experience in customer services, public relations, office administration, business and financial operations, healthcare administration or other closely related experience.
3. One (1) year (12 months) of work experience comparable to that gained as a Customer Service Representative.
Knowledge, Skills and Abilities:
This is a 100% full-time Civil Service 4809 - Customer Service Specialist position, appointed on a 12-month basis. The expected start date is as soon as possible after the close of the search. Salary is commensurate with experience.
For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx.
Applications must be received by 6:00 pm (CST) on August 24, 2023. Apply for this position using the Apply Now button at the top or bottom of this posting. Application materials should include a cover letter, a current resume, and at least three references, including contact information. Work authorization sponsorship is not available for this position. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Jen Cochrane at walburnc@illinois.edu. For questions regarding the application process, please contact 217-333-2137.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.
Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing accessibility@illinois.edu.
Requisition ID: 1019726
Job Category: Administrative Support
Apply at: https://jobs.illinois.edu
Full Time
$34k-43k (estimate)
04/26/2023
06/30/2024