Patient Services Representative

We're on the lookout for a warm and caring individual to become a vital part of our close-knit team! At Unlocking The Body, we pride ourselves on fostering a supportive "we got your back" atmosphere, steering clear of the corporate hustle. If you're passionate about making a difference, enjoy working in a small business setting, and thrive in an environment that values growth for both patients and employees, we want to hear from you! We offer competitive compensation, comprehensive benefits, and opportunities for professional growth.

Duties:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule appointments and manage the appointment calendar
- Verify patient insurance coverage and collect necessary information
- Answer phone calls and respond to patient inquiries
- Maintain patient records and update information as needed
- Collaborate with healthcare providers to ensure smooth patient flow
- Follow HIPAA guidelines to protect patient confidentiality
- Perform other administrative tasks as assigned like faxing, scanning, and uploading documents

Requirements:
- Intermediate knowledge with Apple, Google Docs, Drive, and Sheets
- Minimum 2 years current position experience working in a medical, chiropractic, or massage clinic
- Strong administrative and organizational skills including spelling, grammar, digital etiquette, faxing, scanning, scheduling, task prioritization
- Knowledge of medical terminology and procedures related to massage
- Excellent communication and customer service skills
- Ability to multitask and prioritize tasks in a fast-paced environment

Shifts:

• Weekdays 6:45am - 3:15pm
• 1-3 Saturdays per month depending on preference, preferred every: 7:00am - 2:15pm
• 2 days off together

If you meet the qualifications listed above and are interested in this position, please submit your resume for consideration. We can't wait to meet you and learn more about what you're looking for in your next position.

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 38 – 42 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Physical & Rehabilitation Medicine

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Morning shift
• Rotating weekends
• Weekends as needed

Application Question(s):

• Do you have any previous Massage Therapy, Medical Facility, Healthcare Knowledge or Experience?
• Do you have experience with Apple products or Google G-Suite?
• Are you available for shifts starting between 6:45am - 7:30am during the week, as well as Saturdays from 7:00am - 2:15pm?

Experience:

• Medical receptionist: 2 years (Required)

Ability to Commute:

• Puyallup, WA 98373 (Required)

Work Location: In person