1 OUTPATIENT CLERK Job in Albuquerque, NM
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UNM Hospitals is Hiring an OUTPATIENT CLERK Near Albuquerque, NM
Department: HS SRMC Centralized Scheduling
FTE: 1.00
Full Time
Shift: Days
Position Summary:Perform a variety of customer service duties; provide information and assistance to internal and external customers; schedule appointments, verify medical coverage; perform basic cashier duties; serve as first contact for incoming customers within assigned ambulatory setting; ascertain customer's needs and direct appropriately. Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment.
Detailed Responsibilities:
Essential:
1 year directly related experience
Nonessential:Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Medical office and/or clerical experience
Credentials:Essential:
Essential:Working conditions:
FTE: 1.00
Full Time
Shift: Days
Position Summary:Perform a variety of customer service duties; provide information and assistance to internal and external customers; schedule appointments, verify medical coverage; perform basic cashier duties; serve as first contact for incoming customers within assigned ambulatory setting; ascertain customer's needs and direct appropriately. Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment.
Detailed Responsibilities:
- ADMISSION/DISCHARGE - Assist patients and families with all aspects of the admission and discharge process; communicate and assist in resolving problems
- CASHIER - Perform basic cashiering duties; collect monies for various activities; close and balance cash register
- CUSTOMER SERVICE - Provide information and assistance to internal and external customers; provide and ensure quality service and customer satisfaction
- DATA ENTRY - Enter various data into computer; verify data, make corrections and ensure accuracy
- REGISTRATION - Interview patients and/or families to obtain demographic, financial information and signatures as required; schedule new and follow-up appointments
- REGISTRAT/DISCHARGE - Verify insurance eligibility and restrictions to include referrals, prior authorization and financial assessment as required; may process patient discharge to include obtaining referrals, scheduling tests and other related activities
- TELEPHONE - Answer and direct phone calls as requested; take and relay messages
- ASSISTANCE - May assist other departments/clinics as requested
- PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
Essential:
- High School or GED Equivalent
1 year directly related experience
Nonessential:Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Medical office and/or clerical experience
Credentials:Essential:
- Not Applicable/Not Required
Essential:Working conditions:
- Minor Hazard - physical risks, dirt, dust, fumes, noise
Job Summary
JOB TYPE
Full Time
SALARY
$30k-37k (estimate)
POST DATE
05/22/2024
EXPIRATION DATE
09/21/2024
WEBSITE
unmhjobs.com
HEADQUARTERS
Albuquerque, NM
SIZE
<25
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