12 IT Support Technician Jobs in Knoxville, TN
Unreal Staffing, Inc is Hiring an IT Support Technician Near Knoxville, TN
Work Hours: 8:00 AM - 5:00 PM, Monday to Friday
Position Type: Temporary (6 Month Contract to Hire)
Overview: We are seeking a dedicated IT Helpdesk Technician for a 6-month contract to hire position. The successful candidate will be responsible for providing top-notch IT support to our staff, ensuring smooth technical operations. This role requires a solid understanding of Windows environments and experience with Office 365 user setup and password management.
Key Responsibilities:
- Provide first-level technical support to end-users via phone, email, and in-person
- Troubleshoot and resolve hardware, software, and network issues in a timely manner
- Install, configure, and maintain Windows computer systems and peripherals
- Assist with Office 365 user setup and password management
- Maintain accurate records of support requests, issues, and resolutions using the helpdesk ticketing system
- Follow up with end-users to ensure issues are fully resolved and provide excellent customer service
- Collaborate with other IT team members to escalate and resolve complex issues
- Ensure compliance with company IT policies and procedures
- 1 to 2 years of experience as an IT Helpdesk Technician or similar role
- Strong knowledge of Windows operating systems
- Experience with Office 365 user setup and password management
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong organizational skills and attention to detail
- Ability to handle multiple tasks and prioritize effectively
- CompTIA A or similar certification
- Experience with helpdesk ticketing systems
- Competitive hourly rate with potential for full-time hire after the contract period
- Opportunity to work in a dynamic and supportive environment
- Gain experience and develop skills in a growing IT department
Job Summary
Full Time
$43k-53k (estimate)
06/02/2024
11/19/2024
The job skills required for IT Support Technician include Customer Service, Technical Support, IT Support, Operating System, Computer Systems, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Technician positions, which can be used as a reference in future career path planning. As an IT Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician. You can explore the career advancement for an IT Support Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Technician job description and responsibilities
They help businesses and consumers optimize the use of their computers.
01/16/2022: Beaumont, TX
Computer support specialists maintain computer networks and provide technical help to computer users.
02/10/2022: Corpus Christi, TX
Provided complete technical support and guidance to users for all software and hardware.
01/29/2022: Greensboro, NC
Provided computer help desk support via telephone communications with end-users.
12/23/2021: Boulder, CO
Technical support technicians often work for companies to maintain network systems.
01/04/2022: Bradenton, FL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Technician jobs
Must be willing to learn new task as the customers have very specific software and support requirements.
03/12/2022: Idaho Falls, ID
Must have own vehicle for local travel to provide onsite support when required.
02/17/2022: Tacoma, WA
Earn an associate or bachelor's degree.
02/09/2022: Portsmouth, NH
Earn tech-related certifications.
01/21/2022: Atlantic City, NJ
Practice to fix common computer problems.
01/09/2022: Santa Rosa, CA
Step 3: View the best colleges and universities for IT Support Technician.
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