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ABOUT US A Specialty Path to Good Health Upperline Health is the nation’s largest provider dedicated to lower extremity, wound and vascular care.
Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses.
We put patients at the center of value-based care. BENEFITS Comprehensive benefit options include medical, dental and vision, 401K and PTO.
ABOUT THE CALL CENTER SCHEDULER Upperline Health is looking for a professional and engaging Call Center Scheduler to answer a high volume of incoming phone calls and schedule new & existing appointments for all Upperline Health clinic locations.
This position is based remotely near Sedona, AZ. WHAT YOU’LL DO Answer, orient, and greet patients over the phone in an enthusiastic manner - 100% of work time spent is answering calls and scheduling appointments Determine appropriate clinic location and schedule patients into Vision system accordingly Obtain required demographic, insurance, and eligibility information and accurately document in Vision system to ensure proper filing of claims Verify if the patient’s insurance requires a pre-certification and begin the referral process Maintain professional working relationship with all contacts, both internal and external Provide timely responses to all verbal and written inquiries regarding patient accounts Respond to voicemails and online requests within 1 hour of the patients’ messages Exhibit a patient demeanor and strong customer service attitude at all times QUALIFICATIONS OF THE CALL CENTER SCHEDULER Spanish speaking is REQUIRED High School graduate and formal training from a vocational school or equivalent 1 years’ experience in a similar call center or centralized scheduling setting Strong written and verbal communication skills Ability to multi-task and work under deadlines with urgency Knowledge of general medical terminology and managed care functions Working knowledge of electronic health records (EHR), Vision system, & MS Office (word, outlook, teams COMPENSATION Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience Job Type : Full-time Powered by JazzHR
Last updated : 2024-07-02
Full Time
$42k-55k (estimate)
07/03/2024
07/04/2024
upperlinehealth.com
Nashville, TN
25 - 50
The job skills required for Call center scheduler include Scheduling, Customer Service, Call Center, Appointment Scheduling, Verbal Communication, EHR, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center scheduler. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center scheduler. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call center scheduler positions, which can be used as a reference in future career path planning. As a Call center scheduler, it can be promoted into senior positions as a Contact Center Scheduler, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center scheduler. You can explore the career advancement for a Call center scheduler below and select your interested title to get hiring information.