At UPSCALE, we specialize in strengthening the connection between businesses and their customers by enhancing brand awareness and maintaining quality standards. We play a crucial role in helping companies understand and meet their consumers' needs. We're currently looking for a reliable and skilled Customer Service Representative to join our team.

Your responsibilities will include:

* Handling inquiries and resolving issues efficiently to maintain high customer satisfaction.

* Communic clearly and effectively with customers across various platforms.

* Keeping detailed records of customer interactions and transactions.

* Identifying customer needs and helping to resolve them.

* Working closely with other teams to support marketing efforts and improve customer service.

To be successful in this role, you'll need:

* Strong client relationship management skills.

* A personable and approachable demeanor.

* Goal-oriented focus to meet and exceed customer service targets.

* Organizational skills to manage multiple tasks smoothly.

What We Offer:

* A vibrant and supportive workplace environment.

* Opportunities for career advancement and professional growth.

* Competitive salary and benefits package.

* Weekly Pay and bonuses.

* The chance to work with a dynamic team dedicated to innovation and excellence in customer service.

If you have the skills and passion for excellent customer service and want to grow your career with a company that values productivity and quality, UPSCAPE is the place for you. We're excited to hear from innovative and driven individuals looking to make a real impact in their careers.

Job Types: Full-time, Part-time

Pay: $600.00 - $1,150.00 per week

Expected hours: 25 – 40 per week

Benefits:

• Flexible schedule
• On-the-job training
• Professional development assistance
• Referral program

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Day shift
• No nights

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Ability to Relocate:

• Miami, FL: Relocate before starting work (Required)

Work Location: In person