Upsolve is Hiring a Paralegal - Bankruptcy Support Specialist Near New York, NY
DescriptionYou will play a crucial role in assisting low-income families who are navigating debt challenges. In this position, you will provide support to users via email and text, offering information about bankruptcy and our services. Your responsibilities will include helping users update their forms, addressing any complications in their cases, and ensuring they are informed about important deadlines. Additionally, you will contribute to the improvement of our product by providing weekly feedback to our engineering team based on user interactions. No prior experience in bankruptcy is necessary, as we are committed to providing you with the training you need. If you have an interest in nonprofits, startups, and advocacy, we would love to discuss how you can help us transform the way low-income families in America access legal assistance. Responsibilities
Assist users with information regarding bankruptcy and our services.
Help users update their forms and address complications in their cases.
Keep users informed about important deadlines.
Provide weekly feedback to the engineering team for product improvement.
Qualifications
No prior experience in bankruptcy required; training will be provided.