Role Summary

Urban Outfitters is seeking an Operations Coordinator who will report to the Operations Manager and assist in the day-to-day coordination and management of field operational activities. This person will be responsible for processes, tools, and technologies that support the store teams.

Role Responsibilities

• Create and maintain dashboards, spreadsheets, and reports for data analysis, utilizing multiple reporting sources and tools to identify and analyze successes, opportunities, and trends
• Daily management of ad-hoc and recurring reporting utilizing Excel functions (Vlookup, Sumif, Concatenate, etc.)
• Gather and analyze information about processes and programs. Prepare reports, create, and maintain presentations, and other documents for review and input for programs, policies, and activities
• Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives
• Work with brand partners and retail teams to collect information for upcoming key initiatives
• Ensure the successful and timely implementation of projects while streamlining procedures that create efficiencies
• Ensure all documented policies, procedures, standards, and reference tools are current and easily accessible to stores and field leadership
• Assist with all IT communication, project roll outs, and enterprise solutions for the stores and field team
• Assist with documentation of new systems and updates, including IT implementation coordination – training, manuals, improvements for all IT programs
• Oversee and manage supplies; scrutinize and report on store supplies ordering to ensure supply expense is managed to budget
• Manage the individual Store Pages/Store Hours collection, upload, and enhancement

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Role Qualifications

• Proficient in Excel, EDW, Qlik, Word, and PowerPoint
• Excellent understanding of direct and retail operations and familiarity with business objectives
• Demonstrate logical analysis and problem-solving skills
• Flexible and adaptable to changing priorities
• Ability to analyze, present, and communicate information in a manner that allows informed decision-making
• Strong analytical skills with a passion for driving results
• Ability to work independently as well as collaboratively

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.