36 Customer Service and Support Representative Jobs in Wilmington, DE
Ursa Innovations is Hiring a Customer Service and Support Representative Near Wilmington, DE
A Synopsys of the Role:
As a Customer Service and Sales Representative, you’ll be responsible for attending to customer needs, while providing innovative solutions. The role is entirely face-to-face with our customers. Our associates are the initial face of our team and determine the customer experience. Customer Service and Sales Representatives guide customers to the most suitable choice, suggest premium options, and help with new product setups. Our associates are up to date on the latest news in technology for our clients. Success with our firm is measured as a combination of team and individual goals. Our ideal candidates will be both great team players and team leaders.
Additional Requirements for the Customer Service and Sales Representative Position:
- Should have 1 years of customer service or sales experience preferred, but not required
- Aid customers by applying critical thinking to troubleshoot routine problems
- Enter customer data and update pre-existing customer accounts
- Drive sales by suggesting compatible products, services, and add-ons
- Provide knowledgeable responses to consumer inquiries
- Become well-versed in compliance guidelines and sales techniques
- Open to a flexible work schedule
- Candidates must be over eighteen years of age and eligible to work in the United States
- Dedicated to providing an excellent customer experience
- Strong communication and interpersonal skills
- Organized and detail-oriented
Job Summary
Full Time
$72k-96k (estimate)
06/15/2024
08/14/2024
The job skills required for Customer Service and Support Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service and Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service and Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service and Support Representative positions, which can be used as a reference in future career path planning. As a Customer Service and Support Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service and Support Representative. You can explore the career advancement for a Customer Service and Support Representative below and select your interested title to get hiring information.
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