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Manages functionality of Nonappropriated Fund Instrumentalities and related computer and peripheral systems.
Uses computer software/hardware troubleshooting techniques to identify and resolve IT related problems for organizations that utilize a wide variety of business, off-the-shelf point-of-sale (Epitome, ALOHA POS, Users Friend POS, Caterease, STORES, Defense Lodging System, MIS, TMX, SETS, Qubica, etc.), DoD applications, etc.
Resolves system failures by establishing workarounds, repairing, or readjusting systems.
Plans and ensures software releases are properly installed to avoid system down-time, coordinates with activity to minimize disruption and assists in preparing for installation of new computer systems and releases.
Acts as a liaison between Dyess AFB, and outside agencies, contractors/vendors, ACC, AFPC, etc., ensuring installation of software, hardware, plans, and standards are met. Maintains work order database and produces related reports.
Resolves customer problems and answers questions related to hardware or software issues.
Recommends preventive actions to customer to preclude recurring problems or system inefficiencies.
Performs all system patches and upgrades as required.
Enforces security program for terminal areas and remote terminals which are part of the network, ensures compliance with established installation and payment card industry (PCI) security procedures, reports security vulnerabilities, incidents, and problems to the correct authority.
Installs, implements, and maintains network hardware systems such as cable, hubs, routers, and current network server reconfigurations. Establishes TCP/IP connectivity with other systems and base.
Administers ADPE inventory for several sections (including Fund Administration) and documents temporary and/or permanent receipt, transfer, or disposition of hardware.
Recommends system upgrades, improvements, and purchases, coordinating with other base agencies in the procurement and deployment of IT systems when necessary.
Develops operating instructions if required.
Stores, maintains, and updates all official office files, reports, instructions, regulations, inventory data, and certification packages.
Utilizes word-processing and spreadsheet applications.
Performs other duties as assigned.
Must be able to lift and carry computer equipment weighing up to 40 pounds (at times up and down stairs) and may be required to operate a GOV when going to activities outside of work area, transport equipment/supplies, meet with vendor, etc.
May be required to carry a beeper/pager or cell phone.
Position is a position of trust.
Performs other duties as assigned.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12477816
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Benefits
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You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and supporting document will be evaluated against the qualifications of the position.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume.
Benefits
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Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 07/23/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Please see the "Who May Apply" section under the Qualifications section.
Full Time
$76k-93k (estimate)
07/14/2024
09/15/2024
The job skills required for Information Technology Specialist include Computer Systems, Operating System, Installation, Networking, SQL, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be an Information Technology Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Information Technology Specialist. Select any job title you are interested in and start to search job requirements.
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Career tips from people on Information Technology Specialist jobs
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