Location: Maplewood, MN (3M)

Hours: 9:15am-6:00pm (Monday-Friday)

Pay: $19.50-$21.00/Hr.

The Receptionist will provide administrative, receptionist and concierge support duties in accordance with JLL policies & procedures, and, in keeping with the client and Site Facility Manager requirements, assist in achieving Key Performance Indicators and operational targets for the site. They will perform duties with integrity and diligence in a professional manner.
Roles & Responsibilities:

Client Relationships

• Proactively develop and maintain client relationships ensuring that expected service levels are achieved.
• Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators.
• Deliver an exceptional quality of service, as reflected by client feedback. Service Delivery
• Support the day to day delivery of services on site in accordance with all agreed policies, procedures and contract scope.
• Enhance the client experiences by providing exceptional customer service
• Manage sign in process for vendors and visitors with professionalism and hospitality
• Provide high-level administrative support to employees and allowing way-finding and amenities within the building, neighborhood amenities, and organizational information
• Handle incoming and outgoing calls including distribution of any messages. Receive, inform, and guide visitors including coordination with Client employees.
• When applicable, maintain conference room booking schedules to maximize efficient use of space
• Responsible for maintaining all contact list including suppliers/contractors
• Responsible for management, maintenance and upkeep of the front office/ reception area – clean and presentable at all times
• Track all badges that are distributed for both vendors and employees
• Provide assistance in general administrative activities and any other duties as assigned by Facilities Management team including travel requests & booking arrangements
• When applicable, assist with mailroom and perform associated functions including management of mail service and courier contractors
• Participate as a key team member in responses to emergency situations
• Support delivery of site amenities and programs as directed, including but not limited to: reception, janitorial, mail and courier services, materials store, document management, copy services, and shipping programs.
• Coordinate and manage special requests for workplace services that are outside of the routine services provided.
• Any other activities to support JLL and/or site operations, including, but not limited to: moves/reconfigurations, events, safety or sustainability practices

Finance / Cost Control / Profitability

• Seek ways to constantly reduce costs and improve operational standards.
• Ensure compliance within delegated financial and contractual authorities.

Leadership/Teamwork

• Actively support an environment of teamwork, co-operation, performance excellence and personal success.
• Participate in the individual performance management program, and personal development planning process.
• Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements and participating in company activities.

Sound like you? To apply you need to be:

• An excellent communicator, organized, and a problem-solver.
• Able to adequately perform required job functions including being able to lift, bend and move in such a way as to perform job tasks in a safe and approved manner.
• Able to work independently with little supervision.
• Self-motivated; confident, energetic and flexible