About US

US Community Credit Union is a growing community-based financial institution located in Nashville, TN. USCCU is dedicated to the principle "People helping people", and we strive to make a difference in the financial lives of our community daily.

Why US Community Credit Union is a GREAT fit for you:

• Competitive Pay Rates starting at $17 and up based on experience
• Promotes from within; an excellent place to build your career
• Exceptional incentive and bonus programs to help put more money in your pocket
• Generous PTO program in addition to 11 paid holidays
• 401K program with company matching
• 100% Company Paid Health Insurance program (for employee)
• Vision and Health Insurance availability
• Paid one time your annual salary in Life Insurance 
• Paid Short-Term and Long-Term Disability Insurance

US Community Credit Union genuinely cares about its employees and wants them to have a fulfilling and enjoyable daily work experience. We love how excited our employees are to get to work helping our members reach their financial goals. USCCU offers a fun atmosphere, with many opportunities to share experiences with your co-workers like: Top Golf Leagues, Volunteer Days, Sporting Event Outings, Friendly Contests, a Fun Committee, and Team Gatherings.

Join the USCCU Team - Because Your Career Matters to US!

Learn More About US: USCCU.ORG | Brand Video

Description

USCCU Financial Service Rep. Position:

As a Financial Service Representative at US Community Credit Union, a candidate must assist customers (members) with their financial transactions, involving paying and receiving cash and other negotiable instruments and cross sells services to members.

Major Duties, Responsibilities, and Expectations:

• Receives and processes member financial transactions, including but not limited to deposits, withdrawals and loan payments; sells money orders, visa gift cards, and other products to members; transfers amounts from member accounts as directed
• Cross sells credit union services
• Welcomes members and provides routine information concerning services and directs members to appropriate department for specific information and service
• Balances cash drawer and daily transactions at least 98% of the time and maintains at least a 95% transaction ratio
• Provide friendly, professional, accurate service and support to all members and associates within and outside the department
• Exercise good judgment in following all procedures and appropriate business practices to minimize losses
• Complete assigned training
• Performs other duties as assigned

Knowledge and Skills:

• Minimum six months cash handling experience
• Minimum one year sales and customer service experience
• A high school education or GED
• Courtesy, tact, and diplomacy are essential elements of the job
• Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion
• Ten key calculator and computer keyboard by touch
• Must be good with detail to deal with numbers and names

Working Environment/Physical Demands:

Work involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, etc. Employees work primarily in an office setting under generally favorable working conditions. The job requires talking, sitting, bending, stooping, standing for long periods of time, or similar activities. Employees frequently lift objects up to 25 pounds, occasional lift heavy objects from 26 to 50 pounds, yet seldom from 51 to 100 pounds.