Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.

If you're a Patient Care Coordinator looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people’s lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments. 

We have an immediate opening for a full-time Patient Care Coordinator/Medical Assistant to join our Norfolk, VA office. The schedule is every other Saturday and Sunday from 7 am - 11 am.

We always do whatever it takes, even if it isn’t specifically our “job.” In general, the Patient Care Coordinator/Medical Assistant is responsible for:

Responsibilities include:

• Assists with the clinical care of fertility patients
• Provides patient/couple counseling, procedure teaching, communicates physician orders and instructions
• Provides pre and post op education
• Establishes a compassionate environment by providing emotional and psychological support to patients and patients’ families
• Works independently to assure the program goals are achieved
• Support and promote excellence in customer service
• Cross train as Patient Service Representative (front desk)
• High volume of phlebotomy
• Maintain supplies for the blood drawing stations
• Ensure lab specimens are sent to proper labs
• Document patient care services utilizing daily logs and patient records
• Utilize the computer in entering labs and printing labels
• Assist physician or ultrasound technician with various procedure
• Assist with HSGs as needed
• Take vital signs and provide general clinical assistance
• Assists with the clinical care of fertility patients

What You'll Bring:

The skills and education we need are:

• High School diploma; Associates degree preferred
• Excellent oral and written communication, interpersonal and customer service skills
• Ability to work autonomously and in a team environment
• Strong attention to detail, demonstrated ability to follow-through, and high degree of comfort with computer applications, accuracy and speed with data entry is required
• Minimum of one year of prior experience in healthcare and familiarity with medical terminology

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful. 

What We Offer:

• Competitive pay bonus
• Comprehensive training
• Medical, dental, vision, and 401(k) matching
• Generous paid time off and holidays
• Tuition assistance
• Ability to make an impact in the communities we serve

At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

To learn more about our company and culture, visit here.