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Patient Care Coordinator
ENT Partners Chicago, IL
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$54k-68k (estimate)
Full Time 2 Days Ago
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ENT Partners is Hiring a Patient Care Coordinator Near Chicago, IL

Patient Care Coordinator
Our friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and eligibility/schedule review to ensure a smooth flow for our providers' schedules. This role is full-time. Occasional travel to Skokie, Lakeview, Halsted, and Peterson practices is required.
This role will report to the Scheduling Lead.
PRIMARY RESPONSIBILITIES of the PATIENT CARE COORDINATOR
  • Register and schedule patients for a range of ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative appointments.
  • Ensure appropriate and accurate data entry of patient information.
  • Ensure insurance verification accuracy through EMR system and/or directly with the patients' insurance.
  • Ensure copies of insurance, photo ID, outside medical records, and any required referrals are entered into the EMR system.
  • Courteously collect outstanding balances and copayments in advance of patient appointments.
  • Promptly respond to patient and provider inquiries via telephone, web, SMS, and EHR systems.
  • Provide knowledgeable responses to patients, patient family members, providers and Chicago ENT team members in a courteous and professional manner.
  • Assist with group administrative tasks including:
o Sorting faxes
o Verifying virtually scheduled appointments via ZocDoc, Healow, and PerfectServe
o Monitoring tasks assigned internally to "User, Scheduler" and "User, Front Desk" as assigned by the Scheduling Lead
o Responding to voicemail messages and Glacial inquiries
o Reviewing provider schedules for accuracy and rescheduling as needed
o Monitoring the general email box
o Registering patients referred to the practice
o Patient care coordination including outreach to patients, primary care providers, and/or other specialist offices
  • Other duties as individually assigned
REQUIRED QUALIFICATIONS of the PATIENT CARE COORDINATOR
  • High school diploma or equivalent required
  • Ability to work within an EMR database and navigate through a Windows environment required
  • Must be able to type a minimum of 30 words per minute with 90% or greater accuracy
PREFERRED QUALIFICATIONS of the PATIENT CARE COORDINATOR
  • 1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist
  • Experience working in a Sleep or ENT Specialist Office
  • A valid driver's license is preferred.
SUPERVISORY RESPONSIBILITY of the PATIENT CARE COORDINATOR
This position has no supervisory responsibility.
CERTIFICATES, LICENSES, REGISTRATIONS of the PATIENT CARE COORDINATOR
All employees are required to provide proof of vaccination or exemption.
WAGE of the PATIENT CARE COORDINATOR
$18-22.00 Travel Reimbursement
ENT is a drug-free environment and an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.
Skills & Requirements Qualifications

Job Summary

JOB TYPE

Full Time

SALARY

$54k-68k (estimate)

POST DATE

06/24/2024

EXPIRATION DATE

07/09/2024

WEBSITE

computerpacer.com

HEADQUARTERS

Monterey Park, CA

SIZE

<25

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The following is the career advancement route for Patient Care Coordinator positions, which can be used as a reference in future career path planning. As a Patient Care Coordinator, it can be promoted into senior positions as a House Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Care Coordinator. You can explore the career advancement for a Patient Care Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Care Coordinator job description and responsibilities

Patient care coordinators educate patients about their health conditions and develop a plan to address their personal health care needs.

12/12/2021: Des Moines, IA

Patient Care Coordinator educate patients and families on the patients' procedures and conditions and make sure records are kept up to date.

01/30/2022: Dayton, OH

They monitor and coordinate patients’ treatment plans, educate them about their condition, connect them with health care providers, and evaluate their progress.

12/26/2021: San Jose, CA

Collaborates with key departments such as admitting, EVS, case management to ensure timely patient admissions and a positive patient family experience.

02/28/2022: Moline, IL

Maintain the workflow of the patient care coordinators; delivering great customer service to the patients, VIP and at-risk patients.

02/03/2022: New Orleans, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Care Coordinator jobs

Seniors are the ones who are most likely to require the services of these coordinators.

12/20/2021: Rockford, IL

You must have a goodphysical and health status which would accommodate delivery of duties and access to patient homes.

01/04/2022: Lexington, KY

Need to thoroughly explains procedures, treatments and nursing care to patients and/or family to be a successful Patient Care Coordinator

03/05/2022: San Bernardino, CA

For example, skills like Medical Records, Care Coordination and Healthcare Management are possible skills.

01/18/2022: Parkersburg, WV

Patient care coordinators need to have strong analytical skills and the ability to handle multiple tasks concurrently.

02/14/2022: Bakersfield, CA

Step 3: View the best colleges and universities for Patient Care Coordinator.

Butler University
Carroll College
Cooper Union
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