Duties

Works under the direction of the Recreation Specialist who is available to deal with unusual situations which may occur and to provide guidance and instructions when performing new or procedurally complex duties. As a working leader, performs the following types of lead duties: Provides day-to-day advice and guidance to employees for work assignments; relays instructions from the supervisor for work assignments; gets the work started and sets the work pace; demonstrates work methods and provides work-related guidance; ensures that the worksite materials and tools are available; and ensures that employees follow security and safety rules. Reports all safety violations to immediate supervisor. Provides input on performance, progress, and disciplinary problems. Enforces established operating policies and procedures.
When not performing lead duties performs and/or assists in operation and maintenance of recreational facilities. In a patron usage facility, circulates among patrons to assure service is satisfactory; receives and resolves customer complaints; provides information and general instruction on the safety and the use of equipment, facilities and machinery. Issues tools, equipment and specialty items to authorized customers, checking identification, and completing proper paperwork where appropriate. Receives returned items inspection for obvious damage and missing parts.
In an Outdoor Recreation facility assists in directing patrons, scheduling the use of equipment and scheduling special trips and tours. Checks inventories and supplies and records them accordingly. Reports to supervisor any shortages. Participates in and directs activities and special events. Maintains the cleanliness of assigned work areas. Performs minor repair on equipment as directed. Adheres to safety and physical security regulations and standards. Assumes responsibility for cash during tour of duty "cash collected", checks and credit cards. Conducts inventory at beginning and end of tour. Where applicable inventories and restocks daily. Furnishes general information to patrons (such as kinds of equipment, activities and facilities available). Maintains safe, organized, and clean facility environment by pre-inspecting areas upon opening and closing the facility. Shows initiative by seeking additional assignment from shift supervisor immediately after completion of previous assignments. Actively seeks win-win solutions to differences between staff and customers, and shows willingness to compromise. Adapts and supports changing program objectives with a positive attitude. Will be required to operate a Motor Vehicle to run errands and pick up parts/supplies as needed.
If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12450261

Requirements

Conditions of Employment

• This position requires the incumbent to complete a background investigation with favorable results.
• The duties of this position require the incumbent to possess or obtain and maintain a valid state Driver's License in one of the 50 U.S. states or possessions to operate vehicles.
• This position is subject to a pre-employment drug screening and random testing thereafter, to include testing based on reasonable suspicion and testing due to direct involvement with an on-duty accident.
• This position requires shift work to provide coverage on evenings, weekends, or special situations.

How You Will Be Evaluated

• Benefits

  Review our benefits

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  Required documents may vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employees, applying as a displaced employee, etc.,). The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

  • Resume

  Your resume may be submitted in any format and must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
  Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
  

  • Cover Letter
  • DD-214/ Statement of Service
  • Diploma/ GED
  • Disability Letter (VA)
  • License
  • Other (1)
  • Other (2)
  • PCS Orders
  • Professional Certification
  • Proof of Marriage Status
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript

  As described above, your complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your claimed eligibility. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
  NOTE: Documents submitted as part of the application package to include supplemental documents may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.

• How to Apply

  To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
  The complete application package must be submitted by 11:59 PM (EST) on 06/25/2024 to receive consideration.
  To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
  Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account and designate the document type when submitting your application. Failure to complete this portion will result in an incomplete application package and you will not be further considered for this vacancy.
  It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
  Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
  To verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status

  Agency contact information

  Elmendorf-Richardson NAF HR Office

  Email

  673fss.fsmh.hr@us.af.mil

  Address

  JBER Elmendorf Community Services Flight
  773 FSS/FSCN
  10480 Sijan Ave. Ste 202
  JBER, AK 99506-0000
  US

  Next steps

  If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

Clarification from the agency

Please see the "Who May Apply" section under the Qualifications section.